I ordered a fire stick in selly oak store three days ago. Today the store called me to pick it up. When I get there in the evening, the customer service refused to give me the goods that I have paid. I showed them my ID, my previous emails but they wanted me to go back home to get the paper receipt. In the digital era, I keep all receipts in my mobile phone. This is happening in a store selling digital goods! Perhaps they should close down the store and pass the savings to the customers in future.
7 years ago
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