Went in to purchase a new tv, Fareham (Segensworth) Firstly no staff came to help , had to go and find someone. Asked questions to compare a couple of products, settled one to purchase. Asked if he could throw in a wall bracket, apparently could if we took extended warranty. After questions about this we decided not to take it, to be met with huffing and tutting from member of staff and were told he took it personally. Did say that we would go elsewhere and maybe he should reign in his huffing as it was really bad customer service. Upon leaving we approached a store manager to explain we weren't happy with the service. He apologised and told us he would chat to the lad and let him know it wasn't acceptable. He processed our tv purchase. Overall we came away with our purchase, but the experience wasn't a great one......