I needed to buy both a new fridge/freezer and cooker. I had been to a number of well known stores, but my nearest (you do need to look at products like this before purchasing which you cannot do online) appeared to be more interested in the sale and techie stuff than my questions. So I travelled to another 2, same problems. I managed to get a good look at the fridge/freezer I was interested in, but the assistants are, to be blunt useless. As for the cooker not one store had one in to look at only online, but still could not answer questions. Eventually I ordered my fridge/freezer on line (nearly £900) which was delivered efficiently by 2 lovely guys who were extremely helpful. As for the cooker well Currys lost out on over £2000 as this was eventually bought through Stellasons.