One month ago we ordered on line and paid for a washing machine with installation and removal of old machine. New machine arrived on arranged date, the outlet pipe had suffered damage and leaked on connection driver suggested a repair, we said we wanted a new undamaged machine, driver said we would hear from them, no contact was made. Managed to contact customer services after 50 mins wait on phone said we would hear from them. No contact was made. Sent an email reply said we would hear within 5 days no contact was made. Called into store spoke to a person not a machine reordered Washing Machine given a deliverey date. Deliverey date came and went no Washing Machine and yes no contact was made. After Christmas Holidays called into Curry's and asked for an explanation for what was going on. It seems that the deliverey driver was able to pick and choose his drops and chose to leave our machine undelivered.!!!! Curry's customer's services you need some people power to prevent customers like us asking for a refund and taking our custom to A O.Com