Bought a number of large appliances online. Paid extra for fridge door reversal service, this was not done on delivery. I called to re-book this and was given a 4-hour window slot. I took a day off work for this only to receive a call from driver towards the end of the slot that he had 'lost his tools' and could not come. He said he would call back to let me know what he had arranged - he never did. Next day, I called currys again to arrange, gave me a slot. Engineer came but because the brand was Bosch he did not want to get involved! He said he would arrange for a Bosch engineer to come in - 3 days later, still waiting for someone to phone me... Terrible service and lack of communication - I have spent at least 3 hs on hold/talking to customer services.