Visited store and salesperson unhelpful and advised us to buy online so went onto their website. Found a product (fridge freezer) but didnt want to accept a Lloyds visa debit card as linked to an address outside of UK which was confirmed as the reason by customer service when telephoned. Customer service were pleasant but useless as we thought we had reserved our product (given reservation number) and would just have to pop back into store to pay for our purchase. Alas no! Couldnt find our reservation number so had to start again. Poor service, outdated website and frankly negative shopping experience☹️
7 years ago
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