Think twice! I went to Currys in Cheltenham on 2nd April and bought a Hotpoint cooker hood; it was to be delivered the following Saturday. When it arrived, I noticed the box had previously been opened and resealed; it was suspicious. I got through to Currys who then passed me over to Hotpoint. The representative asked me for the serial number; it was old stock and she said that it was unacceptable for Currys to be shifting old stock such as this (the first 8 digits of the S/N are the date of manufacture in reverse and, in this case it was October 2016!). I spoke to Customer Services at Currys and they apologised and offered to install the hood for free; this was only after demanding a refund. They assured me that a replacement would be delivered and installed today, 14th April. I phoned Currys this morning to double check that the install was definitely on. They said yes and I felt reassured after having to spend another Saturday waiting. The hood arrived, but the delivery man told me that his company, ‘Team Knowhow,’ do not install cooker hoods. I got back in touch with Currys’ Customer Services and they offered me £40 compensation, which is considerably less than the original offer to have it installed. I demanded a refund. This time I was told that I could go to Currys in Cheltenham for an immediate refund and that they would subsequently arrange to have the hood picked up; this I did, however, I was then told by the manager that I would have to return the hood before he could sanction a refund. I then had to go and bring the huge cooker hood box to the store and I finally got my money back after 2 wasted weeks. My advice to anyone considering buying appliances such as this is, they should think twice and get it from somewhere both more efficient and organised e.g. J Lewis.