Went to the Stevenage branch. Was approached by a pushy member of staff who I told I wanted to browse. She verbally abused me. I complained to the manager and customer services. I never got an apology. Customer services wrote to me saying they investigate complaints but never provide feedback to customers to protect their staff. Their final comment was “ we value your custom and hope you continue to use our stores” I don’t think so.
6 years ago
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