We went into the Luton Currys store in am attempt to not buy online. Found a vacuum cleaner we wanted but couldn't find staff available to obtain one from the stock room as there wasn't a boxed one around. I went to queue at the tills with a photograph of the item and the wife hung around the vacuum cleaner hoping to catch a staff member. There were staff stationed in other areas but refused to help. The item wasn't in stock according to the uninterested till operater. I found it not surprising that he didn't try to sell another vacuum cleaner to us. In that time the wife managed to find out the same from a staff member. Again, no attempt to sell an alternative. Spoke to the manager who apologised but was clearly uninterested. Suggested we go online. Sad to see the staff are so uninterested. Sad also to admit that shopping online would have been a better experience. Not sure I'm going to go back to Currys again....just not worth the hassle.