This is a review of Team Know How who deliver Currys items. This is one of the worst companies I have ever dealt with. Order reference 7426002789 - bought this on the 14th March and still not delivered. First delivery was meant for Saturday 16th March 2pm - 6.10pm. Never delivered - no phone call to explain. When I called the following day they said they didn't know what happened and organised another delivery for the 23rd March. No delivery happened on this day either and no phone call. When I called they said the item was stolen - offered nothing to compensate - refused to let me speak to a manager - refused to organise a delivery the following day - refused to put me on the top of the delivery list. I had to push and push to get anything. They eventually refunded the delivery charge and £20 as a 'gesture of goodwill'. They then gave me a delivery for 26th March 9 - 1pm. I took the morning off to receive this. Nothing received by 11:30 - called and they told me they were running late and it was expected at 2.30pm - so now can't even return to work. Absolute disgraceful 'service' - doubt this will even turn up today.
6 years ago
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