Paid £199 for a hoover and opted to have it delivered which they stars would be within 2 days. 11 days later and absolutely no correspondence from them I have not recieved the item. I called customer services and am being refused a refund at this stage even though they admitted that the tracking still shows the item with delivery company. I have paid for goods and they are aware they have not given me the good and refused a refund. Fraud.
6 years ago
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