Appaling customer service! Purchased a product which developed a fault (it happens with electronics). Contacted the manufacturer and spent a whole month trying to convince them that it was faulty. Eventually they agreed for me to contact the retailer (Currys) for a warranty exchange. I thought finally! in a few days I will get a new one (wrong!). Nearly two months later, I still haven't received my replacement. Lots of inaccurate information provided and false promises. Imagine the amount of time I have wasted dealing with this incompetent bunch. I felt like asking for a refund but the product was purchased when it was on offer so I won't be able to get it at the same price plus, after having spent 3 months trying to get it sorted, I feel like I do want a replacement at the same price. I have spent thousands of pounds at Currys in the past but needless to say, I will never EVER spend a single penny with them. Disgusting!