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David Rae
Bought a tv from Currys branch in Guisley, near Leeds and found it was much thicker (deeper) than expected plus the aerial socket pointed straight out of the back making it unsuitable for wall mounting in a small kitchen. I took the item back the following day to exchange for a more suitable tv to be chosen from the ones on display. I was surprised to be told I would have to pay a handling charge of 10% as the box had been opened. I asked to see the manager and she said "read our conditions!" Where are these conditions displayed? Said I, certainly not where I can see them! " they're on your receipt she said" I then pointed out that this receipt was only viewable ( in the smallest print available!!) AFTER I had purchased said item The manager was not for changing her mind and walked off. I had to accept this totally illegal charge but it's for certain I'll never visit Currys again. P.s. Just worked out I've spent over two thousand pounds buying items for my granddaughters houses as well as for my own house
5 years ago
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Currys has a 2.0 average rating from 3,478 reviews