Purchased a Samsung washing machine and tumble dryer online on the 8/10/19. Full payment was taken from my account on the 9/10/19. Tumble dryer delivery detail were sent via email and i received it on the 12/10/19. No delivery information was provided for the washing machine apart from it was on back order due to being out of stock. I waited for days with no updates regarding anticipated stock delivery and onward delivery to myself. I contacted Currys on their Team Know How number. After a 30 minute wait i was told they would be back in stock on the 18/10/19 and out to me on the 19/10/19 a confirmation email would be sent. A few days passed and no email was received. I contacted them again and was told the same thing. Again no confirmation email was received. Contacted them again this morning to be told after a 30 minute wait that they couldnt tell me when i was going to receive the washing machine and i should call back tomorrow. This evening i get a text through informing me that great news awaited me, my washing machine was now in stock with Currys and due to be delivered to me on the 25/10/19. 16 days after they had taken payment in full for it. I rang them again to wait 20 minutes to speak to a rude man who said he couldnt help me / didnt want to help me. He said i will put you through to someone that could try and help me, before i could respond he had put me back on hold, i waited for another 20 minutes, 40 minutes in total before i thought no one is going to answer and put the phone down. Terrible customer service and after care. Avoid Currys at all costs, save yourself the disappointment