I wish I could give 0 or - stars
Stay away!!!!
I brought a Tv from Currys and took out their care plan from KnowHow, the care plan was the worst mistake ever. I have now been with out a TV for 8 weeks and still no TV. I have been paying the care plan for over 2 years now , my tv stoped working so I called KnowHow , they came picked up my tv and replaced it as my tv was unfixable , when It arrived it had no box, no remote or stand so I was unable to use it. I then called and asked for a stand , I have received 6 stands at different times but none that fit the tv. I returned the tv to Currys after 7 weeks as I was fed up with the broken promises from KnowHow, I have been promised a voucher so I can collect a tv myself but still no voucher , it’s been 8 weeks now and they don’t seem to be bothered. In my contract it say I will receive a working tv within 7 days so KnowHow have broken the terms of the contract. I have made complaint after complaint but nothing.
I don’t understand how Currys can recommend KnowHow when they are so bad, they have 87% bad reviews, and they are giving Currys a really bad name. If I had know this before hand I would never have used them.
Stay away!!!!!
5 years ago
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