Ordered a tv on Thursday before Black Friday and was due to be delivered today. Waited in during 4 hour slot and 20 minutes before it was due to end I received an email to say that order was cancelled with no explanation. Called customer services and after waiting half an hour eventually spoke to woman who tells me that as a mistake was made re the pricing they don't have to fulfill order and it isn't valid until delivered but they have taken money from my account and it will take days for it to be returned. Not impressed at all and wont be using them again.
5 years ago
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