I bought a hob from curries and it will be the last time I buy anything from them .the item arrived and the packaging was dirty and wet I opened it and the hob was damaged. The driver refused to take it back and told me to ring customer service which I did. I was on the phone for nearly 2 hours vin total but got nowhere. To cut a long sorry story short I eventually negotiated a 50 pounds refund that was on the 24th ok November which to date I am still waiting for! It is now the 10th December. This is only part of the sorry story steer clear of this shambollic company.