Absolutely terrible. I would give 0 star if I could. Avoid at all costs. I cannot believe a company so big and established could be so incompetent and useless. I've had so many issues with them including waiting, on 2 consecutive occasions, for an item for over a month and no one thought to inform me that they were out of stock. Then they miscalculated my refund and now my delivery was delayed so like a fool I waited for them all day only to be rang 30 minutes outside of the delivery time to say it had left the depot late in the morning so there was a delay. AND WHY WAS I NOT INFORMED OF THAT IN THE MORNING? I will never buy from them again and as far as I am concerned they should be closed down.