I bought a Samsung oven in October 2018, it's now 29th December 2019. The oven is in its 3rd breakdown ( as am I now) and is yet to be fixed so we haven't been able to use it since Saturday 20th December. It 1st broke down in March, then on the 22nd of November...wasn't fixed until 7th December and now again its broke. Went to Curry's, and yes the staff are nice, but didn't solve my problem. So no Christmas lunch for us this year. We are both pensioners, my husband is ill, yet that doesn't matter to Currys. They will gladly take your money, but your literally on your own from then on. Yes we have a team know how plan (by the way, what a pain it is getting through to them) but the oven is still under Samsung warranty, so currys won't do anything for me. But I bought it from them so surely should take some responsibility for the products they sell. The oven is supposed to be repaired on 31st December. I hope so.