I ordered a washing machine online on boxing Day which I received o the 4/1/20 afternoon. I opened the washing the day after and the full kitchen floor was filled water from underneath the washing machine. The second problem was that when installed didn't get any water and was making sounds like there was some metal moving in the drum. Managed to speak with customer service after 24hr as they don't answer the phone, explained what happened and I was told that someone was going to collect the next working day. I waited all day and I called them again and they said that the previous colleague probably doesn't know the procedure correctly and I should expect an email for the collection day within 48hr of complaint. Called again and was told to call next day. That's what I have been doing for the last 10 days. I have even got a they they asked me to get from Beko which I have given to them. I have paid them and I don't even have a washing machine, looking after 2 kids and housebound mom, need to go to my brother and wash the clothes because Currys don't even care as long as they are keeping my money . Stay away from them, they deliver used and faulty items and then they don't even care as long as they have your money. I will take the legal route for that.