My mother bought a new TV from the Caerphilly store, wasn't in stock, so was told it would be delivered in 3 to 5 days & the receipt would be sent by email. Got home, no email, the lad in store took it down wrong apparently, then found out he had also taken the telephone number down incorrectly too, she hasn't got a receipt either, now my mother can't find out when she will receive her new TV, the carrier doesn't know her phone number, also they want her to ring back next week to confirm what day the carrier will deliver. Just can't get the staff these days. Very poor unsatisfactory service.