Black Friday lies! I bought a TV and NEST mini package in the black Friday sales, special offer the NEST being for £10 with the TV. Delivered the TV but not the NEST, claiming no one was in. I tried to arrange redelivery but again it failed. No replies to my emails for several weeks so I eventually got through on the phone to arrange for me to collect from a store when they told me that it was pricing error and they would not honour the offer. Scumbags! If this is what they do to your face what goes on when you are not looking? Refused to allow me to make a complaint too.