Poor Poor company, I purchased a Karcher Hard Floor cleaner for £249 and have developed an issue within 8 months of having it. Purchased from the ebay site. Ive messaged and asked how to proceed as it has 12 month warranty with Currys, They told me to try trouble shooting the problem which i had already done. Ive now sent a further 8 messages over a 5 week period asking them how to proceed and they have not once replied. I think its disgusting how they cant even reply to let me know if to return it or take it to a local shop. Im now in talks with trading standards because they are not up holding the guarantee. Vile company.