Bought a laptop and when trying to set it up the screen stayed blank. Tried to contact customer services to send it back. Got through to customer services after 1 Hour and 40 minutes on hold only for the guy to hang up. Faced with another 2 hour wait to contact someone tried to get an email address but this has been discontinued. Completely unacceptable level of service even in this situation. It's like they are taking advantage of the shops being closed to avoid speaking to disgruntled customers.
5 years ago
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