Ordered via website, said available to collect Tuesday but would receive an email. No email by 5pm, store closes at 6. Phone help line rubbish, waiting over 30 mins then gave up. Email arrived at 5.50. Got to the Kettering store 2 minutes after store had closed. The security guy listened to my plight, a nice guy in the store sorted out the collection. Thanks team Kettering, you made up for a very poor help line experience!! Nice that shops realise they are in the people business!
5 years ago
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