Ordered a new TV from Currys and opted to pay an additional £15 for them to take away the old TV and the packaging for the new TV. All went well until the delivery arrived - they took away the old TV fine but utterly refused to take the packaging for the old TV. 'No - we aren't allowed to take the packaging because when you need to return your TV the company won't take it unless it is in the original packaging.'
As such, I am now not sure how long my new TV is going to last and will have to find somewhere to store a huge box for a 55" TV. Either that or take a trip to the dump with the packaging at some stage, in which case I would have been as well taking the old TV too. I feel utterly ripped off and have been on hold to Customer Services for more than 2 hours now. Complete charlatans - just not sure if it is Currys themselves or their delivery drivers.
5 years ago
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