Maybe have staff employed who want to make eye contact or speak with you would be a great start. Queued today to get into the store, then stood in the shop for 15 minutes, there were only 3 other customers in the store (more staff than customers) and I needed to ask for help at that stage to be told it would be maybe another 20 mins before some one could speak to me, seriously? why open if your staff don't want to be there, this is the worst store I have ever encountered: Belfast Forestside.
5 years ago
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