I selected and paid for a new TV I also paid for delivery and a fixed charge delivery slot. I am one of the vulnerable listed people on the Covid 19 Government list and when my TV broke down I couldn't go out and buy another. I figured Currys would be a good shop to buy one if it could be delivered. Upshot was that the allocated delivery time came and went and the TV still did not arrive. I tried phoning for three days afterwards, patiently waiting for someone to answer. Finally, I cancelled the order and requested my money back. I contacted a local supplier and a new TV was delivered within 24 hours. Moral of the story...buy local - support your local shops and you will get excellent service - with a real person at the other end of the phone (who truly assists vulnerable people during this pandemic).