6 weeks waiting on a washing machine to be delivered and installed. No reply to two emails - currently on hold on phone 58mins waiting for a "customer service" rep to answer. Awful experience and so disappointing from such a well known company. Absolute rubbish service, never gonna buy from them again rather pay a bit more and be treated like a valued customer. Quick to take money and then abandon their customers. And just like everyone else who rated here, I'm expecting the same copy & paste generic response because they really couldn't care less about helping their customers.