The most incompetent company I have purchased goods from. I purchased a Beko washing machine a few weeks ago and after 4 uses it made a loud sound and a smell of burning came from it. The machine then started to click and the lights were flashing. Contacted curry’s and they said they could not do anything until a Beko engineer came out. Have spent 3 WEEKS trying to arrange an appropriate time for Beko to come out. On average 2 hours a night waiting to get through to the company. When through I have been cut of FOUR times and put back to the beginning of the queue. After several complaint emails still no solution. I have called Curry’s 4 times and they have promised each time to call back with a solution. Not once have they called back. Asked for a complaints line or email address and been told that they don’t have one by two customer service assistant. One evening I haven got to told to hold on a minute while the sales assistant gave her children into trouble in the background. I am 3 weeks in and still do not have a working machine. I have no solution to this problem. I have spent most week day nights calling either Beko or Curry’s. I don’t know what I can do next to get this machine fixed. I will certainly never use either Curry’s or Beko again.