The first chest freezer you delivered was damaged. The second chest freezer (to replace the first) was damaged. I agreed to accept it when the delivery driver offered me a 15% refund. I didn't receive the refund. I wrote to your complaints department (because your e-mail isn't functioning, your web chat is useless and your 'phones never answered). One month later, I haven't even received the courtesy of a response to my letter.
4 years ago
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