I recently bought a new cooker online from Curry's. I expected a receipt by email which never arrived. I did get txt messages from their delivery team giving me an order number and delivery date. I contacted their customer services to try and get a receipt only to find i couldn't email or phone them. I had to chat to an advisor online.
I told him my problem, gave him all my details that i used online to buy the cooker and the order number i was sent only to be told that unless i had a CUR order number he couldn't help me.
I explained the CUR number would be on the receipt that i was never sent.
He refused to help me so i'm stuck without a receipt. I know and he knows that the info i gave him was enough for him to locate my order and send a receipt. He just didn't want to. I have spent thousands at Curry's over the years but it will be a cold day in Satan's home town before i shop there again.
4 years ago
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