Custom Made had customized 2 pieces for me so far and will be crafting many more for my family . The process is so easy! There are not enough words to express the level of excellence that the staff exudes! Each step of the process is handled personally by a representative and there is no question or request not fully attended to in a very prompt and timely manner. They use exceptional materials in their crafting and even send you pictures as your personalized piece during each step. If you are seeking a unique gift or something stunning for yourself; you must contact Custom Made to craft it!’