CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,503 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,503 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 6th May 2026

Dominick Mendez

CustomMade Jewelers 5 star review on 5th May 2026

Stacy McCutcheon

1748

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everyone at CustomMade was so helpful in assisting me through the process of designing a ring my now fiancé would love! You can tell they know what they are doing because they knew what questions I was going to ask next and they would answer them before I could even ask them. I was also quite indecisive and they had so much patience with me as I flip flopped from one idea to another. Ultimately the ring they made was absolutely perfect and I couldn’t be happier with the whole experience and the outcome!”

CustomMade Jewelers 5 star review on 28th September 2023

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Posted 2 years ago

“Amazing experience, super easy, price matched, will be going here for every piece of custom jewelry”

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Posted 1 day ago

“My experience with custommade was nothing short of incredible and a huge part of that was thanks to Vanessa. She completely transformed what started as a stressful and overwhelming ring-shopping process into something genuinely easy and enjoyable. From the very beginning, Vanessa made everything feel personable and seamless. Her communication was clear, timely and thoughtful and she guided me through every step with confidence and care. The final result is a ring that exceeded anything I could have imagined. The entire process, from start to finish, was efficient, customized and stress-free. I honestly can’t wait to share this whole experience with my soon to be fiancé when the times comes to pop the question. I’ll absolutely be recommending custommade to all of my friends who are looking for their future engagement ring. Thank you!!”

CustomMade Jewelers 5 star review on 8th May 2026

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Posted 1 day ago

“The whole process was easy and well explained. Every detail is covered. My fiance's ring turned out amazing and he didn't want to take it off after I had him try it on.”

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Posted 1 day ago

“It was simple. From start to finish any questions I had were answered promptly and the finished product was exactly what I asked for. Working with Marie and bouncing ideas off each other really helped make my piece want I wanted.”

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Posted 2 days ago

“Maria went above and beyond to help me get the perfect ring for my husband. There are no words to describe how grateful I am for this company and how they brought my vision to life.”

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Posted 2 days ago

“The team was very quick to respond and amazing to work with. They were supportive through every step of the way and my custom ring came out just as I had envisioned. The quality was amazing as well, I couldn't recommend them more !”

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Posted 2 days ago

“I had a concept in my head for an engagement ring that incorporated Celtic elements, both our birth stones, and engraving but could not find what I was looking for. CustomMade took my written ideas and a few snipped example pictures for the elements, and turned that into a sketch that was almost perfect the very first try. They worked with me to make it exactly what I had in my head, and we turned that sketch into renders and then into a real ring that is truly one of a kind! This is truly old world service with new technology in the modern era. The rings, a bridal set, turned out amazing! Thank you.”

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Posted 2 days ago

“I recently purchased an engagement ring from Custom Made for my girlfriend, and the entire experience meant more to me than I can really put into words. From the very beginning, their team truly listened to what I wanted. I had a vision in my head of the perfect ring for her—something unique, meaningful, and beautiful—and they took the time to understand every detail. It honestly felt like they pulled the exact design straight out of my mind and brought it to life. The ring itself is incredible. The craftsmanship is on another level—every detail is precise, from the setting to the way the stone catches the light. It has this perfect balance of elegance and uniqueness that makes it stand out without being over the top. You can tell it wasn’t just made, it was carefully created with intention. What I love most is how personal it feels. This isn’t just a ring you pick out of a case—it’s something that tells a story. Every time I look at it, I think about the thought and care that went into designing something specifically for her. When I finally gave it to her, everything came together. Seeing it on her hand, the way it fit perfectly and sparkled—it just felt right. It matched her in a way I hoped it would, and that moment is something I’ll never forget. Custom Made didn’t just sell me a ring—they helped me create something that represents my relationship and my future. I’d recommend them to anyone who wants more than just a ring, but something truly one-of-a-kind and meaningful.”

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Posted 3 days ago

“The experience from beginning to end was truly amazing. I could not thank all those who took the time to work on this special ring for my girlfriend! I could not recommend working with CustomMade for your project.”

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Posted 3 days ago

“Working with Custom Made was so easy and enjoyable. A rep responded to my request for custom cufflinks on the same day and kept me apprised of progress. The work was completed prior to the guaranteed completion date and the cuff links are gorgeous. Exactly what I hoped.”

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Posted 3 days ago

“Great experience, customer support and realization with CustomMade, really happy with my new ring !”

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Posted 3 days ago

“I had a great experience creating an engagement ring and it was a seamless process with the help of Collin! Everything aspect was very professional and efficient. 10/10 all the way around! However, for any potential future customers who might be reading this... be careful of the digital ads that can make their way into your algorithm. I've had multiple instances watching youtube videos with my girlfriend and had these Custom Made ads pop up while in the process of creating the ring... fortunately, I don't think she was really paying much attention lol. Much love, Connor”

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Posted 4 days ago

“They were wonderful to work with. I told them what I wanted and they graciously communicated and changed things until I was satisfied. I told them my timeline and they didn’t pressure me. They simply checked in with me according to the timeline”

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Posted 4 days ago

“I started with a general vision for a men's ring commemorating my membership in the Sons of the American Revolution that I could pass on to my grandsons. I looked around for companies that could accomplish this and decided on CustomMade. My creative process is very haphazard and random, which can be hard on a team of designers. They worked with me over a period of approximately three and a half months and were very responsive to my ideas. The resulting ring is much more detailed and meaningful than my initial concept. The CustomMade team was very patient with my constant changes to the design and now I am the proud owner of a one-of-a-kind famiiy heirloom. If I had to do it over, I would choose CustomMade again.”

CustomMade Jewelers 5 star review on 4th May 2026

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Posted 5 days ago

“The whole experience has been superb. From initial design discussion, to frequent updates during the crafting process, CuatomMade jewelers communicated everything very clearly and concisely. The finished product is perfect. The fit, the look... They nailed it”

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Posted 5 days ago

“I have now purchased/designed two rings with Custom Made. Both have been superb quality, and working with the team makes it so easy to get exactly what you are looking for with 0 stress.”

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Posted 5 days ago

“The team at CustomMade made the experience of ordering a custom ring extremely easy. They were really patient, flexible and produced amazing sketches matching the look and feel of your vision. The final product also resulted exactly as I expected. It's the benefit of having a partner in the process. Would highly recommend them to other couples looking for their perfect ring.”

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Posted 5 days ago

“Custom made couldnt have been easier to use. friendly staff who listen to all your concerns as well as help with your budget. My ring came packaged with care and the ring itself was the most beatiful ive ever seen.”

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Posted 5 days ago

“By far the easiest process I've ever experienced! Don't make your lover wait any longer! Take the leap and CustomMade will guide you to your landing safe and sound! A big thanks to ya'll for making me the talk of the salon!”

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Posted 6 days ago

“I’m extremely happy with the engagement ring I had CustomMade Jewelers create for my girlfriend! The team provided fantastic support throughout the entire process, carefully listening to every detail I wanted and making adjustments whenever needed until it was perfect. I sourced my own accent emeralds, and they handled them beautifully, setting them exactly as I envisioned. The whole experience was smooth, the process was fast, and the production time was even quicker than expected. Highly recommend them for custom jewelry!”

CustomMade Jewelers 5 star review on 3rd May 2026

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Posted 6 days ago

CustomMade Jewelers is rated 5.0 based on 4,503 reviews