CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,878 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,878 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	6 - 12 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 17th September 2026

1769

Anonymous

Anonymous // 01/01/2019

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“Everyone at CustomMade was so helpful in assisting me through the process of designing a ring my now fiancé would love! You can tell they know what they are doing because they knew what questions I was going to ask next and they would answer them before I could even ask them. I was also quite indecisive and they had so much patience with me as I flip flopped from one idea to another. Ultimately the ring they made was absolutely perfect and I couldn’t be happier with the whole experience and the outcome!”

CustomMade Jewelers 5 star review on 28th September 2023

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Posted 2 years ago

“Using custommade has been great. The system works very well it shows you step by step before anything actually starts so you know what you are getting into and the staff answers all of my questions in a timely and professional way. I would recommend custommade to anyone looking for something personal and beautiful.”

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Posted 7 hours ago

“Ryn helped me throughout the entire process even when I had questions or concerns. Very grateful to her for her excellent service!”

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Posted 7 hours ago

“The ring I had worked on was a Vampiric styled Gothic engagement ring. My girlfriend’s favorite type of fantasy creature is Vampires and she herself wears a gothic style of clothes and makeup everyday. The ring came in looking incredible and very original. It was amazing getting something so uniquely designed for her rather than picking out a ring from a generic jewelry store. Amazing customer service, and amazing product quality.”

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Posted 8 hours ago

“They worked very closely and timely to get me a necklace that I wanted personally crafted and for a great price, they were very good about communicating and I got the custom piece that I wanted personally crafted. It looks beautiful”

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Posted 1 day ago

“The project manager I was assigned was very helpful and kept me informed about ever step of the ring being made. They also assured me of quality with other completed rings vs my cad file which helped ease my mind when ordering from a online store. Would recommend using them for all your jewelry needs. My fiance loves the ring and will definitely be having the matching band made along with other jewelry.”

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Posted 1 day ago

“I used CustomMade to create a special ring for me. Worked closely with Mikha and they created exactly what I envisioned. The ring turned out beautifully. I absolutely love it and would highly recommend using them to anyone and would definately use them again. It was an all around easy and wonderful process.”

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Posted 1 day ago

“Charlotte was incredible to work with from start to finish. She guided me through every step of the design process, patiently answered all my questions and concerns, and really put me at ease throughout. Her response time was fantastic, and the turnaround was unbelievable. Getting to see photos of the design as it came together, collaborate on adjustments, and preview the final photos before shipment made the whole experience exciting. And when the rings arrived, they were even more stunning in person than in photos! Charlotte made what could have been a stressful process feel easy and enjoyable. Highly recommend!”

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Posted 1 day ago

“Franki was great to work with! She made sure my vision became reality. I would absolutely recommend CustomMade for a one of a kind special engagement ring. I love how mine turned out!”

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Posted 1 day ago

“From start till finish they were nothing but helpful! Took nothing more than a rough idea of several different concepts and managed to merge them all into one design that was perfect in every way and had everything my fiancée ever dreamed of. I would HIGHLY recommend this company to anyone that's looking to design their own engagement or wedding rings, and the warranty they put on their products to back up their work is simply amazing.”

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Posted 1 day ago

“They were very helpful and understood what i wanted really well. They were also very patient with my changing ideas and even happily showed me multiple ideas until we found the perfect design. I would definitely recommend using CustomMade to anyone wanting a unique ring!”

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Posted 1 day ago

“I had a great experience designing my ring. From start to finish Emma was extremely helpful. I sent a couple designs that I wanted the ring to look like, and I am thrilled with how it turned out. I highly recommend CustomMade if you want to design your own ring. I will be using them again for my wedding bands”

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Posted 1 day ago

“Custom Made did an incredible job of bringing my desired piece to reality. They were very understanding of all the requirements and expectations that I had, and they successfully made the perfect piece for me.”

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Posted 2 days ago

“My whole experience was made quick and simple. I did create a costume piece and it came out nearly identical to my original design. I’m super happy with the quality and detail that was put into my project. I had all sorts of questions and Bridgette was always quick to answer. She was clear about the process and timing of when my piece would be completed. I actually had a deadline for them and they beat it by a whole month. No complains come to mind. Thank you for creating my Family heirloom from a design to a real life construct.”

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Posted 2 days ago

“I am thoroughly pleased with my pins. They are well made and beautiful. I will definitely use CustomMade Jewelers for future needs.”

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Posted 2 days ago

“Every expectation I had going into creating the ring was shattered and I am completely and utterly blown away. The professionalism, and timely responses, to the helpful suggestions and attention to detail. I have already recommended some of my friends to them and they are just as pleased.”

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Posted 3 days ago

“Clear and courteous communication, frequent updates along the way, and a beautiful outcome.”

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Posted 3 days ago

“CustomMade went above and beyond for what I asked for, spending ample time working with me on revisions that allowed us to work towards exactly what I had in mind. The end result was identical to the pictures I had in mind and couldn’t have been more perfect.”

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Posted 4 days ago

“⭐⭐⭐⭐⭐ I had an amazing experience with Custom Made Jewelers! From start to finish, the customer service was excellent, and the quality and craftsmanship of the jewelry exceeded my expectations. They were professional, attentive, and made sure every detail was exactly what I wanted. You can tell they genuinely care about their customers and take pride in their work. I’m extremely happy with the final product and would definitely recommend Custom Made Jewelers to anyone looking for high-quality, custom jewelry. I’ll absolutely be coming back for future pieces!”

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Posted 4 days ago

“I had the most incredible experience from start to finish. I had some personal delays and they were always so understanding and patient. Even when I asked to change the ring at the last minute there was never a problem. My fiancee is absolutely obsessed with her one of a kind jewelry and I cannot thank you guys enough for your work and dedication!”

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Posted 5 days ago

“Absolutely Incredible Experience! Working with CustomMade to create my partner’s engagement ring was hands-down the best experience I could have asked for. From start to finish, the entire process was seamless, collaborative, and entirely stress-free. A massive shoutout to Maxine, who guided me through every single step of the journey. She was exceptionally patient, knowledgeable, and helped bring my vision to life—translating a deeply personal design concept into a literal masterpiece. She helped me source a breathtaking center diamond and ensured every detail of the custom gold band was crafted to perfection. The communication was outstanding, the 3D renders were super helpful, and seeing the final ring in person completely blew me away. The quality, attention to detail, and craftsmanship are truly top-tier. If you're looking to create a one-of-a-kind, heirloom-quality ring, I cannot recommend Maxine and the team at CustomMade enough. Thank you for helping me make something so special! P.S. I did use AI to help me write this review, but it's only because I wanted to make it a really good one for the company and to Maxine who helped me through the whole process. It's genuinely how I feel about the whole experience and ring so thank you again to CustomMade for everything :)”

CustomMade Jewelers 5 star review on 13th September 2026

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Posted 5 days ago

CustomMade Jewelers is rated 5.0 based on 4,878 reviews