CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 5,021 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 5,021 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 14th November 2026

1765

Anonymous

Anonymous // 01/01/2019

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“Everyone at CustomMade was so helpful in assisting me through the process of designing a ring my now fiancé would love! You can tell they know what they are doing because they knew what questions I was going to ask next and they would answer them before I could even ask them. I was also quite indecisive and they had so much patience with me as I flip flopped from one idea to another. Ultimately the ring they made was absolutely perfect and I couldn’t be happier with the whole experience and the outcome!”

CustomMade Jewelers 5 star review on 28th September 2023

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Posted 3 years ago

“I couldn’t rave about CustomMade more! Working with Nikhil and some others was such a fun, exciting, and honestly easy process. I went from not really having a clue as to how I wanted her ring to look to having the most perfect one delivered to my front door. 10/10 recommend to all. They also are amazing at delivering beautiful work with whatever budget you have in mind.”

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Posted 19 hours ago

“They walked me through step by step explaining everything. They showed design ideas, gave advice on stones due to qualities I was looking for, and showed progression. It was unpressured, simple, unique, and seems to be well crafted.”

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Posted 22 hours ago

“Working with custom made was an amazing experience! This is a very important part of my life and the team was there to guide me the whole way. I never felt pressured or rushed in any way and communication was seamless! Highly recommend!”

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Posted 1 day ago

“I designed my fiancé’s engagement ring and she loved it, she then designed her wedding band. The process is easy and time efficient, to go along with good quality and affordable.”

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Posted 1 day ago

“Absolutely love my ring! Every step produced something I fell in love with and the real product was beyond my imagination. Even before I got my ring, I was recommending CustomMade to multiple people. Mostly due to Gabi, who was wonderful in walking me through every step and answering all of my questions, whether it was late at night or super early in the morning.”

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Posted 1 day ago

“From the very beginning, the team at Custom Made was extremely helpful, professional, and understanding. My project manager Rachel was outstanding. Through every request and question I had, she was very helpful and informative and very patient as I made each decision for what I wanted in my custom ring. The selection of gems and materials was seamless. Communication was always prompt and thorough, leaving no question unanswered. The process of gathering my inspiration, creating an initial sketch, selecting the primary gemstone, receiving 3D renderings, and then final production pictures and videos was most helpful and I can't imagine going through the process any other way and being so satisfied. I would highly and fully recommend Custom Made and Rachel to anyone considering a custom ring of any kind.”

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Posted 1 day ago

“I would've liked the the mountains and plants to be a little more defined, but other than that, I love how the ring turned. There's nothing more special and unique than making your vision come to life. The idea of having something nobody else would have brings your own love to the project.”

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Posted 1 day ago

“My experience was very good I had to push the date back a few times and my project manager never made me feel like I was being rushed everything was on my own time and any minor corrections I wanted they did with no problem and even offered their own insight to customizations”

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Posted 2 days ago

“I worked with Eloisa to create my fiancée’s s perfect ring. They did such a great job at putting together all of my ideas and were super helpful in getting that first sketch to perfection. Having all of the sketches and 3D renderings was super helpful to get the vision right and they also made a precious gift to my partner to see how the ring came to be!”

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Posted 2 days ago

“CustomMade helped bring my fiancee's ring to life. They take all the difficulty out of the ringmaking process and allow you to focus fully on the stuff you care about - stone choice, ring details, all the good stuff. The staff were amazing at answering questions, giving recommendations, supplying a variety of options, and overall being very flexible and transparent about the ringmaking process. Most importantly, my fiancee loved the final product! She keeps looking at how it sparkles in the light and she loves the intricate details. CustomMade is a great choice for selecting custom ring designs. They offer so much support, both during the ring creation process and after. I'm excited to come back in the future for a wedding band! Special thanks to my project manager Mollie.”

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Posted 2 days ago

“The whole process was very easy. Being part of the the creation process as well as all the options when designing was very fun and informative. Highly recommend!”

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Posted 4 days ago

“Custom made has such a simple process for bringing your ring to life. My fiancé absolutely loves her ring. Pricing was reasonable, communication was great, and I could not be happier.”

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Posted 4 days ago

“I have ordered 7 pieces from Custom-made (5 pendants and two rings). I have been very pleased with the whole process, start to finish. They were timely, professional, reasonable, and listened.”

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Posted 4 days ago

“I cannot say enough great things about Custom Made. From start to finish, the entire experience was nothing short of exceptional. Their professionalism, attention to detail, and commitment to perfection truly set them apart. They kept me informed every step of the way, making sure I was involved throughout the entire design and creation process. The communication was outstanding, and the quality of their craftsmanship exceeded my expectations. I was so impressed with the first piece they created that I loved it so much I had to come back and have a second piece made. That alone speaks volumes about the quality of their work and the experience they provide. If you’re looking for custom jewelry, a company that takes pride in perfection, and a team that genuinely cares about bringing your vision to life, I highly recommend Custom Made. Five stars all the way.”

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Posted 5 days ago

“The customer service was fantastic, answered every question I had and helped me make some decisions I was on the ropes about! Ring was made, came in looking and feeling fantastic! Great company to work with!”

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Posted 5 days ago

“My partner and I had a wonderful experience working with Ryn throughout the whole process. She was beyond helpful and answered all of our questions. I would recommend CustomMade to anyone looking to custom make an engagement ring! They truly are amazing and provide so many options :)”

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Posted 5 days ago

“My overall experience with this company was amazing. I approached them with my idea and through some back and forth messages with my project manager, Allison, they were able to bring my idea to life. I was thrilled with the finished product. It’s exactly what I had hoped it would be.”

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Posted 5 days ago

“The experience I had with CustomMade was extraordinary! They were super helpful and transparent throughout the entire process. They responded quickly every time I had a question. I was even able to send back the finished engagement ring when I did not love how the accent stones looked the first time. I would recommend CustomMade to anyone looking to design the perfect ring for their partner. My fiancée loves it and can't stop admiring it in the light.”

CustomMade Jewelers 5 star review on 8th November 2026

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Posted 6 days ago

“Great quality work. They worked with me designing the ring over a few months. The ring looks great.”

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Posted 1 week ago

“My experience was very good! I came in not really knowing what to expect. I took inspiration from my girlfriend’s Pinterest and they ran with it. We ended up having to change the whole design because my girlfriend’s friends said she would want a different look to it, And they were totally willing to redo the whole thing. It ended up looking really beautiful! And I am so excited to propose with the ring. I also was surprised by the box that it came in with all the items that we would need when proposing. It was soo cute! I am overall very happy with my experience!”

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Posted 1 week ago

CustomMade Jewelers is rated 5.0 based on 5,021 reviews