CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,708 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,708 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	6 - 12 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 22nd July 2026

1747

Anonymous

Anonymous // 01/01/2019

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“Everyone at CustomMade was so helpful in assisting me through the process of designing a ring my now fiancé would love! You can tell they know what they are doing because they knew what questions I was going to ask next and they would answer them before I could even ask them. I was also quite indecisive and they had so much patience with me as I flip flopped from one idea to another. Ultimately the ring they made was absolutely perfect and I couldn’t be happier with the whole experience and the outcome!”

CustomMade Jewelers 5 star review on 28th September 2023

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Posted 2 years ago

“Super process, communication and final product. Great value as well.”

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Posted 6 hours ago

“Great experience all around! From design to finish staff were super helpful and made sure everything looked just right. Extremely happy with the detail and quality of the finished set. My only caveat is I'd seen past reviews of the gem selection process being more involved, but I didn't really experience that. Felt like more focus was placed on the process of getting two custom cut accent stone, everything else was selected on their end. We'll definitely be using CustomMade again in the future.”

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Posted 7 hours ago

“The ring was incredible. The service and turnaround time exceeded expectations. My fiancée absolutely loves it. 10/10!”

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Posted 2 days ago

“From start to finish, this has been an incredible experience. I had incredible communication, support, and input from my CM advisor. I was kept updated at every step of production and informed of every detail along the way in crafting my future wife's wedding set. And the finished product... let's just say it was even more breath taking in person than the concept, the render, and even the pictures when it was all done. I couldn't be happier with it!!”

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Posted 2 days ago

“Lovely people to work with, everyone was very helpful throughout the whole process.”

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Posted 2 days ago

“The entire experience working with CustomMade on Alanna's engagement ring was exceptional from start to finish. The team was incredibly responsive throughout the entire process, keeping me updated at every stage of production. The communication was clear and timely, which made what could have been a stressful process feel smooth and well-managed. I particularly appreciated the detailed updates and the opportunity to review high-quality photos before the final payment. The craftsmanship of the ring itself exceeded my expectations. The attention to detail in the design and execution was outstanding, and the final piece was exactly what I had envisioned. The platinum setting and lab-created diamond came together beautifully, and the polished finish was flawless. It obviously all ultimately comes a down to the outcome—and the ring was beautiful in person, exceeded expectations in craftsmanship and of course a perfect fit.”

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Posted 3 days ago

“My custom made experience was fantastic. The person helping me design my ring listened to my thoughts and explained what could to get me the perfect ring for my now fiancé. The ring I received was absolutely stunning and I could not be happier.”

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Posted 3 days ago

“I would recommend anyone in the market for a custom ring to reach out to Custommade. They will help bring your idea to life and truly embody what you are trying to create. The process is well laid out and the project manger will be very communicative, ensuring each step is adhered to before moving on. The communication is top notch up other the point of delivery, any and every update is provided to you. The final piece came out even more amazing than i could have imagined.”

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Posted 3 days ago

“Fantastic experience and process all round. Accommodated my every request and were very patient with my creative process. Rings are perfect and I'll definitely come back to Custommade for future projects”

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Posted 3 days ago

“I was able to communicate my perfect design and CustomMade made sure everything was to my expectations before approving and moving on to the next step. They made the process smooth and easy! They were there every step of the way!”

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Posted 4 days ago

“They helped turn my fiancé’s engagement ring idea into a one of a kind piece and we’re helpful every step of the way. Couldn’t be happier with the result.”

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Posted 4 days ago

“So glad I chose to go the custom route with CustomMade! I love my set and it arrived ahead of schedule too!”

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Posted 4 days ago

“The process was very simple and fast!! Good communication and the designs were wonderful. They listened to all our requests and the ring couldn’t be any prettier.”

CustomMade Jewelers 5 star review on 17th July 2026

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Posted 4 days ago

“Very professional to work with. Price was reasonable for a custom design ($1000 less than a competitor I talked with), and ring came out exactly as designed”

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Posted 5 days ago

“They helped my Fiancé and I design our dream ring within the budget we wanted. Our project manager was incredibly communicative and helped us with every question we had. I cannot recommend this company enough if you want a beautifully designed, personal, one of a kind, engagement ring!”

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Posted 6 days ago

“This entire process has been amazing. From concept to sketch design to securing the diamaond. It was all seamless. I am thoroughly satisfied with my ring and cannot wait to propose.”

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Posted 6 days ago

“I had the most efficient and am extremely pleased with the ring custom made created for my wife down the road. I wanted to start the process early not knowing how long it would take. But was blown away by the whole process start to finish was 6 weeks! Maxine was my project manager and I couldn’t have been happier with the end product. Custom made was very affordable and produced a product that I can’t wait for the day I give it to my best friend! Thank you all at custom made!”

CustomMade Jewelers 5 star review on 15th July 2026

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Posted 1 week ago

“I had a wonderful experience with CustomMade! They were super friendly and very open to any and all ideas. The ring is well made and looks absolutely perfect. I would certainly order again!”

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Posted 1 week ago

“Incredible experience, even when my rep went on a little vacation, her stand in was just as responsive and the results were amazing. Everyone asking me where I got the ring is getting sent to CustomMade! Also she said yes!”

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Posted 1 week ago

“I am very pleased with my purchase. What once was a vision in my head is now something I will get to use to propose to the love of my life. The staff was ve ry helpful an patient, and their level of knowledge is commendable. If my love wants me to have a matching custom wedding band, I will absolutely be using Custom Made again. If you are wondering if Custom Made is credible and worthy of your time and money, let this be your sign that they are more than trustworthy and able to make your vision become reality. Godspeed.”

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Posted 1 week ago

CustomMade Jewelers is rated 5.0 based on 4,708 reviews