CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,718 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,718 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	6 - 12 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 24th July 2026

Wyatt Boognl

1758

Anonymous

Anonymous // 01/01/2019

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“Everyone at CustomMade was so helpful in assisting me through the process of designing a ring my now fiancé would love! You can tell they know what they are doing because they knew what questions I was going to ask next and they would answer them before I could even ask them. I was also quite indecisive and they had so much patience with me as I flip flopped from one idea to another. Ultimately the ring they made was absolutely perfect and I couldn’t be happier with the whole experience and the outcome!”

CustomMade Jewelers 5 star review on 28th September 2023

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Posted 2 years ago

“Absolutely amazing done an awesome job. Very reliable and happy to make any changes along the way”

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Posted 3 hours ago

“Both my engagement ring and wedding band were exquisitely designed and delivered on time. I couldnt recommend CustomMade more highly!”

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Posted 6 hours ago

“Very professiinal, very good”

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Posted 11 hours ago

“The customer service is fantastic I cant thank you all enough”

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Posted 11 hours ago

“I enjoyed the entire process. My associate was very responsive and took my concerns into account. When I want happy with a design, they re worked it until I was satisfied.”

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Posted 1 day ago

“My experience with CustomMade Jewelers was phenomenal. Great customer service. And they helped me through the entire process to make sure it was exactly what I wanted. Can't wait to give my girlfriend her engagement ring and for them to be the center of it!”

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Posted 1 day ago

“From the very start of beginning of my project with CustomMade, the process was simple, informative and helpful! The team was great in regards of stone sizing and pricing, received the ring a couple weeks ago and it was exactly what I wanted, it was amazing and shiny plus she loved it! Her smile spoke all the words I'm writing in this review, I highly recommend CustomMade to anyone and everyone looking for a beautiful ring or piece of jewelry. Thank you to everyone that played a part in the process!”

CustomMade Jewelers 5 star review on 23rd July 2026

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Posted 2 days ago

“They were amazing to work with! Really took my idea and made it come to life! I couldn’t be happier!”

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Posted 2 days ago

“I was hesitant at first just because im always cautious of online stores, markets, etc. But im glad I trusted custom made to design and create the ring I know is perfect for my partner. They were very inclusive as to what was happening when. I was never left in the dark as to what stage the ring was in. As well, they were very up front and prompt about getting the actual price of everything squared away quick, so you know exactly how much youre spending and when to expect to finalize payment. Overall a fantastic experience.”

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Posted 2 days ago

“I looked into CustomMade when I couldn't find a ring I liked in a physical store. I was uncertain about the process at first, but Vanessa and the rest of the team were a pleasure to do business with. They were very patient with me while I worked with them to create an original idea that they successfully brought to life. I couldn't be happier with the ring they sent me. If you want some custom work done by a group of exceptional folks, then I would absolutely recommend you reach out to them!”

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Posted 2 days ago

“Super process, communication and final product. Great value as well.”

CustomMade Jewelers 5 star review on 22nd July 2026

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Posted 3 days ago

“Great experience all around! From design to finish staff were super helpful and made sure everything looked just right. Extremely happy with the detail and quality of the finished set. My only caveat is I'd seen past reviews of the gem selection process being more involved, but I didn't really experience that. Felt like more focus was placed on the process of getting two custom cut accent stone, everything else was selected on their end. We'll definitely be using CustomMade again in the future.”

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Posted 3 days ago

“The ring was incredible. The service and turnaround time exceeded expectations. My fiancée absolutely loves it. 10/10!”

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Posted 5 days ago

“From start to finish, this has been an incredible experience. I had incredible communication, support, and input from my CM advisor. I was kept updated at every step of production and informed of every detail along the way in crafting my future wife's wedding set. And the finished product... let's just say it was even more breath taking in person than the concept, the render, and even the pictures when it was all done. I couldn't be happier with it!!”

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Posted 5 days ago

“Lovely people to work with, everyone was very helpful throughout the whole process.”

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Posted 5 days ago

“The entire experience working with CustomMade on Alanna's engagement ring was exceptional from start to finish. The team was incredibly responsive throughout the entire process, keeping me updated at every stage of production. The communication was clear and timely, which made what could have been a stressful process feel smooth and well-managed. I particularly appreciated the detailed updates and the opportunity to review high-quality photos before the final payment. The craftsmanship of the ring itself exceeded my expectations. The attention to detail in the design and execution was outstanding, and the final piece was exactly what I had envisioned. The platinum setting and lab-created diamond came together beautifully, and the polished finish was flawless. It obviously all ultimately comes a down to the outcome—and the ring was beautiful in person, exceeded expectations in craftsmanship and of course a perfect fit.”

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Posted 6 days ago

“My custom made experience was fantastic. The person helping me design my ring listened to my thoughts and explained what could to get me the perfect ring for my now fiancé. The ring I received was absolutely stunning and I could not be happier.”

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Posted 6 days ago

“I would recommend anyone in the market for a custom ring to reach out to Custommade. They will help bring your idea to life and truly embody what you are trying to create. The process is well laid out and the project manger will be very communicative, ensuring each step is adhered to before moving on. The communication is top notch up other the point of delivery, any and every update is provided to you. The final piece came out even more amazing than i could have imagined.”

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Posted 6 days ago

“Fantastic experience and process all round. Accommodated my every request and were very patient with my creative process. Rings are perfect and I'll definitely come back to Custommade for future projects”

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Posted 6 days ago

“I was able to communicate my perfect design and CustomMade made sure everything was to my expectations before approving and moving on to the next step. They made the process smooth and easy! They were there every step of the way!”

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Posted 1 week ago

CustomMade Jewelers is rated 5.0 based on 4,718 reviews