CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,548 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,548 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 6th March 2026

1737

Anonymous

Anonymous // 01/01/2019

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“Everyone at CustomMade was so helpful in assisting me through the process of designing a ring my now fiancé would love! You can tell they know what they are doing because they knew what questions I was going to ask next and they would answer them before I could even ask them. I was also quite indecisive and they had so much patience with me as I flip flopped from one idea to another. Ultimately the ring they made was absolutely perfect and I couldn’t be happier with the whole experience and the outcome!”

CustomMade Jewelers 5 star review on 28th September 2023

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Posted 2 years ago

“CustomMade provided created a unique design for me. They created a product that exceeded my expectations. Throughout the process they answered all of my questions and kept me abreast of each step of the project. The final result is a one of a kind masterpiece!”

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Posted 2 hours ago

“Very responsive service and customer care. Outstanding craftsmanship.”

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Posted 12 hours ago

“I came across CustomMade after googling, “best personalized ring designers.” The internet was correct with its top result. The experience working with Janine -and a couple of other representatives- was ideal in every sense of the word. I experienced patience, encouragement, understanding, and space to actualize my ideas into a design. The engagement was so perfect, I legitimately started to wonder if I was working with AI!? They asked all the right questions. Offered all the most appropriate follow-up. The experience was delivered so genuinely. Really made me start to wonder? But no! I had simply wondered into the kind of human to human experience, that is now seldomly found in business. The ring is as I envisioned. The first ring I ordered was a trial run, before ordering matching signet rings for the full family. I will now be ordering the others!”

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Posted 14 hours ago

“Everything about working with custom mad was easy and simple, and the work they provided was fantastic, the ring we built is exactly what we imagined and they kept me within my budget with multiple diamond options. And the ring itself was beautiful. When it’s time to get wedding bands made we will definitely be returning customers.”

CustomMade Jewelers 5 star review on 24th May 2026

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Posted 15 hours ago

“Amazing experience from start to finish. They were communicative, professional, and skilled.the ring is gorgeous and she loves it!”

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Posted 1 day ago

“Wonderful experience, helped make my fiancé dream ring”

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Posted 1 day ago

“I don’t usually write reviews—good or bad—because it’s just not something I tend to do. And honestly, who cares what I think anyway, right? But they asked, and I love my ring so much that I was happy to oblige. Custom Made was incredibly easy to work with. They made the entire process smooth and enjoyable without ever being overly pushy from a sales standpoint, and they were always responsive to my questions and design changes. The quality of the final product is exceptional. It is exactly what I wanted and imagined, and the workmanship is outstanding. I’m very grateful and absolutely love my ring.”

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Posted 1 day ago

“I have never been so satisfied when it comes to jewelry. The engagement ring I got for my fiancee is fantastic. She loves it. Made down to her expectations. Every gem fitting so perfectly. Thank you guys so much”

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Posted 1 day ago

“CustomMade truly was a great expereince. From the one on one project manager being super understanding and kind with the patience of the project to having a speedy design team who could make amazing renditions and gave me exactly what I asked for with flexibility that was unparalleled. Over the course of 6 months the team showed up and showed out and I couldn't be happier with the outcome.”

CustomMade Jewelers 5 star review on 23rd May 2026

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Posted 1 day ago

“Im a very indecisive person because I want to make sure that I get the best option for me, this company was very patient with me and updated me continuously on the process and worked with me when I changed my design ideas. The final product is absolutely beautiful and im very happy with it and glad they could work with me on the changes!”

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Posted 1 day ago

“I designed my engagement ring and the experience and product were both top notch! It was great to have the entire process out in front of me, getting to see sketches and 3d models and pick the diamond out. And the final product was beautiful!”

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Posted 2 days ago

“It was evident from the very beginning that I was talking to a real person who had a passion for my project that matched my own. I had a very specific vision for what I wanted my engagement ring to be, and the experts at CustomMade did an outstanding job bringing that vision to life. I would highly recommend them to anyone looking for a one-of-a-kind piece of jewelry.”

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Posted 4 days ago

“I had an amazing experience with Custom Made Jewelers and the entire ring design and development process. From the very beginning, the team was attentive, knowledgeable, and genuinely invested in bringing my vision to life. They took the time to understand every detail I wanted and guided me through each step with patience and professionalism. The craftsmanship and final design exceeded my expectations — the ring is absolutely stunning and beautifully made. What stood out most, though, was the exceptional customer support. Communication was prompt, transparent, and thoughtful throughout the process, and I always felt valued as a customer. I highly recommend Custom Made Jewelers to anyone looking for a custom piece with both outstanding quality and truly excellent service. Dr Daniel Anders”

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Posted 4 days ago

“This has been a great experience. Customer service is fantastic, the process of figuring out your design is stress free and the results are beautiful. I highly recommend choosing Custommade for bringing your design to life.”

CustomMade Jewelers 5 star review on 19th May 2026

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Posted 6 days ago

“They were very patient with us in building our wedding rings. It came out wonderful, matched the engagement rings we had made by them as well from beginning to end.”

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Posted 6 days ago

“I had an awesome and exciting time designing my wedding band. The designers were easy to liase with and willing to make as many tweaks as requested, alongside making useful suggestions. The team were transparent about cost throughout and the process was quicker than I expected. I love how unique my piece is, and that it fits perfectly around my engagement ring which was also designed through custom made. The detail is intricate and the emeralds were custom cut making it that extra bit special. While it is an expensive process, i definitely couldn't buy these pieces in a shop, it is quite the eye catching set! I have been obsessed with them both.”

CustomMade Jewelers 5 star review on 18th May 2026

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Posted 6 days ago

“Very professional! Quality is amazing! Best decision I made while I was looking for a ring”

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Posted 6 days ago

“Top tier personal service! For being a small business, they truly care about the customer experience and make it truly special. 10/10 would recommend to anyone that is looking for the highest quality customization at competitive price and value.”

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Posted 1 week ago

“The process was very easy and communication was great. Got exactly what we wanted with very reasonable prices. Very happy with the ring we got and would shop from here again! We are actually repeat customers already.”

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Posted 1 week ago

“Really great communication and timely response felt well taken care of throughout the whole process and prices were fair and reasonable. Highly recommend.”

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Posted 1 week ago

CustomMade Jewelers is rated 5.0 based on 4,548 reviews