CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,969 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,969 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	6 - 12 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 24th August 2026

1760

Anonymous

Anonymous // 01/01/2019

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“Everyone at CustomMade was so helpful in assisting me through the process of designing a ring my now fiancé would love! You can tell they know what they are doing because they knew what questions I was going to ask next and they would answer them before I could even ask them. I was also quite indecisive and they had so much patience with me as I flip flopped from one idea to another. Ultimately the ring they made was absolutely perfect and I couldn’t be happier with the whole experience and the outcome!”

CustomMade Jewelers 5 star review on 28th September 2023

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Posted 3 years ago

“It was a very smooth and easy process to get my now fianceé's engagement ring designed! She loved each and every custom detail.”

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Posted 12 hours ago

“I felt so listened to and cared for throughout the entire experience! It was difficult to find a company that could offer me the custom design I was looking for, for my lovely partner, while working within the budget I felt comfortable with. And y’all made it happen! It’s been a dream. The entire process from start to finish felt intentional, allowing me to feel in control of the entire process, while trusting the professionals to make this project come to life beautifully. I am so grateful for this experience, and will absolutely be ordering our wedding bands from them in the future!”

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Posted 14 hours ago

“Wonderful custom project yet again! I am always impressed by the quality from CustomMade. They worked with me to make the design more feminine while maintaining the essence of the original piece.”

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Posted 1 day ago

“The absolute best experience I ever could have had! I was matched with Lily, who was so kind and took all the time she needed to explain the process and allowed me to ask all the questions I wanted. The ring ended up being literally perfect and so affordable too! I have already been recommending them to all my other friends thinking about engagement and I will sing Custom Made’s praises for the rest of my life!”

CustomMade Jewelers 5 star review on 18th October 2026

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Posted 1 day ago

“CustomMade has made my entire ring shopping experience super easy! I purchased an engagement ring and a wedding band, and Emily did a fantastic job communicating with me and helping me design the perfect ring for my fiancée. I really appreciate her help and guidance throughout the process. I couldn’t be happier with the experience!”

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Posted 2 days ago

“The process of designing the ring was very easy and the communication was excellent. I like how they provided pictures for all stages and the finish product turned out amazing.”

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Posted 2 days ago

“Unique options and a very fun process. Ring turned out great and she said yes!”

CustomMade Jewelers 5 star review on 15th October 2026

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Posted 3 days ago

“Truly love working with the designers! They were able to create the perfect ring with just a couple of pictures & a few back-and-forth emails. I’ve had the rings designed & created and am looking forward to future projects”

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Posted 3 days ago

“My project was a recreation of the engagement ring that was lost for my wife. From submitting pictures to picking stones the process was very smooth and turn around was quick for a hand made price”

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Posted 3 days ago

“I have worked with two people over the course of the last year and they have both been great. Incredibly patient and worked very well with me. Everything we made has turned out beautifully.”

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Posted 3 days ago

“I honestly couldn’t be happier with the whole experience of ordering my engagement ring. From start to finish, they made the entire process so easy, and stress-free. They were amazing throughout, making sure everything went smoothly and that I felt confident with my order.”

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Posted 4 days ago

“Amazing communications and great response time, the best service I’ve ever had for a ring and delivered a beautiful piece.”

CustomMade Jewelers 5 star review on 14th October 2026

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Posted 4 days ago

“10/10 such a great experience, I really appreciated how much the team was willing to work with me in terms of looks and pricing. Very open about the entire process and the ring looks amazing.”

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Posted 5 days ago

“Super easy to setup. Was also able to keep the secret from my now fiancée, making the surprise that much better!!! I couldn’t recommend them enough, super happy with the product, service and results!!!”

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Posted 5 days ago

“I couldn’t be happier with my experience with CustomMade. I worked with Jordan to design my ring and they were unbelievably helpful and responsive. They took my vision and perfected it. The ring is pristine quality. I’m in love with whaat they created and the people I worked with seem to be too.”

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Posted 5 days ago

“I cannot recommend CustomMade Jewelers highly enough. I came to them with an idea for a deeply personal custom signet ring for my sons— every element means something special to our family- and they brought it to life even more beautifully than I'd imagined. Working with Seth, my project manager, was a genuine pleasure: patient, responsive, and willing to refine every detail until it was exactly right. And when part of the first version didn’t meet my expectations, CustomMade’s team remade the entire ring at no cost to me and no pushback- they simply stood behind their work until I was happy. The craftsmanship is stunning: crisp detail, clean engraving, and a solid, substantial weight that makes it feel like the heirloom it’s meant to be. A custom piece like this is a real investment, and CustomMade has earned every bit of my trust. I’m already planning two more with them. Fa’afetai tele lava, CustomMade for creating this legacy piece that will be treasured for generations.”

CustomMade Jewelers 5 star review on 13th October 2026

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Posted 6 days ago

“Customemade did an amazing job helping me along each step. I didn't know what to expect working with someone online but they answered all my questions and the info I provided about my ring inspiration they created a beautfiul sketch. I also had my own diamonds so they were able to work with that and provided a shipping label for me to send in my diamonds. No matter how many adjustments I had to make they never made me feel like I was a nuisance and reassured me that they wanted me to feel 100% satisfied.”

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Posted 6 days ago

“They were amazing every step of the way, helping me design my perfect engagement ring!”

CustomMade Jewelers 5 star review on 12th October 2026

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Posted 6 days ago

“Communication was clear and consistent. The ring arrived on time as posted on the package tracker. The jewelers were very accomdating and flexible with my design choices and details.”

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Posted 6 days ago

“Great quality rings, great customer service. Worked with Perris for my engagement ring and for mine and my partners wedding bands, she was exceptional!”

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Posted 6 days ago

CustomMade Jewelers is rated 5.0 based on 4,969 reviews