CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,912 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,912 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	6 - 12 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 28th September 2026

1761

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everyone at CustomMade was so helpful in assisting me through the process of designing a ring my now fiancé would love! You can tell they know what they are doing because they knew what questions I was going to ask next and they would answer them before I could even ask them. I was also quite indecisive and they had so much patience with me as I flip flopped from one idea to another. Ultimately the ring they made was absolutely perfect and I couldn’t be happier with the whole experience and the outcome!”

CustomMade Jewelers 5 star review on 28th September 2023

Helpful Report

Posted 3 years ago

“I had a great project manager in Colin who helped me a novice get this done right. I had not considered getting a ring ever in my life for a partner and they helped me get one that delighted my person. The experience is as slow or fast as you make it. But whether you know what you are looking for, they are super helpful all the way through, and responsive.”

Helpful Report

Posted 12 hours ago

“Beautifully crafted ring. The process of designing a one of a kind ring was a lot of fun.”

Helpful Report

Posted 1 day ago

“I worked with them to design a one-of-a-kind engagement ring, and boy did they deliver! They were happy to listen to my thoughts and worked very hard to translate my vision into the final product.”

Helpful Report

Posted 2 days ago

“CustomMade pretty had this process down perfectly! I honestly can’t think of a way to make the interaction smoother. My project manager (Nikhil) was very responsive and thorough. From beginning to end, every detail was covered and I am very satisfied with my final product. I’m not a big jewelry person but I feel like they’ve earned themselves a repeat customer.”

Helpful Report

Posted 2 days ago

“Very easy to work with, Emily had very good ideas to make this ring perfect! As a guy who didn’t know anything about rings, they held my hand through the process and helped me learn everything I needed to know. Would highly recommend”

Helpful Report

Posted 2 days ago

“Amazing! I recommend Custom Made to anyone thinking of getting engaged! So affordable and wonderful communication!”

Helpful Report

Posted 2 days ago

“CustomMade made the ring designing experience SO EASY! I knew I wanted a very unique ring and CustomMade made it possible. Making a ring beautiful with 5 different stones could be hard but they rocked it. Their bands added to the princess core and made it my fiancee's dream ring.”

Helpful Report

Posted 2 days ago

“My ex”

Helpful Report

Posted 2 days ago

“This was the best and most perfect service the acre the attention to detail and patience was extraordinary I can't recommend this enough toy friends the ring was beautiful the packaging and the experience was fast easy and just so spectacular”

Helpful Report

Posted 3 days ago

“I uploaded several images, gave my input and at no point was I disappointed or unsure of the process! This seriously was absolutely perfect. No notes!”

CustomMade Jewelers 5 star review on 27th September 2026

Helpful Report

Posted 3 days ago

“WOW! We could not be happier with our overall experience with CustomMade, and the incredible end product! Sama, Simra, and Meg were incredible to work with from start to finish. This truly one-of-a-kind custom engagement ring would not be possible without their guidance and understanding of my vision including a family heirloom stone, incorporating all the fine details, exceeding all our wants and needs that truly made a dream ring a reality - all within budget! Could not recommend them enough!”

CustomMade Jewelers 5 star review on 26th September 2026

Helpful Report

Posted 4 days ago

“My experience working and designing my engagement and wedding ring was amazing! Staff has always kept me in the loop and updated with the process of my rings. Even when I pushed up the date I needed the rings and there was a incident with my gemstone (it was Moss Agate, very hard stone to work with) still managed to get my rings made and delivered me ahead of the updated schedule, and thanks to Custommade even though I'm in the military I was able to make time to propose and marry the love of my life. So from me to the people at Custommade personally, Thank you and I hope you keep changing peoples lives for the better just like you did for me”

Helpful Report

Posted 5 days ago

“very good very helpful through the whole process would definitely buy from here again”

Helpful Report

Posted 5 days ago

“Have used CustomMade for 4 engagement rings now (my own and my sisters) and we have been very impressed every time!”

Helpful Report

Posted 5 days ago

“I had a really great experience with CustomMade. I was assigned an individual project manager who was very thorough with all the details of my engagement ring. The process was very easy and was completed quickly. I was a little unsure of exactly how I wanted the ring to look and the project manager helped guide me to make all the details perfect. The ring packaging was extremely impressive and included all the paperwork to go with the ring. There were also some other nice bonuses in the box that I wasn't expecting. The ring looks amazing in person and is great quality. Couldn't recommend CustomMade enough!”

Helpful Report

Posted 5 days ago

“So easy, extremely professional. I recommend this for anyone on any budget looking for a ring of any kind.”

Helpful Report

Posted 5 days ago

“I am very satisfied with my ring! I will be proposing very soon! Nervous! Thank you again!”

Helpful Report

Posted 6 days ago

“The process of working on the design went really well, and all adjustments were quick, and we got the ring to look the way we wanted. The production was quick, and my fiancée loves her new ring. 100% would recommend to my friends and family for a custom ring.”

Helpful Report

Posted 1 week ago

“i absolutely loved working with CustomMade, they were so sweet, respectful, detail oriented, and easy to work with. I felt extremely taken care of and appreciated and i couldn’t ask for a better company to design an engagement ring through. Thank you so much ❤️”

Helpful Report

Posted 1 week ago

“Was much easier than I expected, and the result is perfect. They even worked with me to make sure it stayed within my (not very high) budget!”

Helpful Report

Posted 1 week ago

CustomMade Jewelers is rated 5.0 based on 4,912 reviews