CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,977 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,977 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 23rd October 2026

1761

Anonymous

Anonymous // 01/01/2019

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“Everyone at CustomMade was so helpful in assisting me through the process of designing a ring my now fiancé would love! You can tell they know what they are doing because they knew what questions I was going to ask next and they would answer them before I could even ask them. I was also quite indecisive and they had so much patience with me as I flip flopped from one idea to another. Ultimately the ring they made was absolutely perfect and I couldn’t be happier with the whole experience and the outcome!”

CustomMade Jewelers 5 star review on 28th September 2023

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Posted 3 years ago

“The process of designing the ring and the customer service was great. It took longer than I expected, but I revise my choice several times and they were happy to help me work through that.”

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Posted 2 hours ago

“Such a great experience. My project manager Emily made everything so easy, they worked with me on price, gem, and made sure every question I had was answered.”

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Posted 1 day ago

“Custom Made created exactly what I was envisioning for my fiance's wedding band!!”

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Posted 1 day ago

“I had a wonderful experience working with CustomMade to design an engagement ring for my partner. The whole process was smooth and informative and the design came out gorgeous. They love it.”

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Posted 2 days ago

“My experience buying a ring with CustomMade was pretty good. Buying a ring is a nervous ordeal to begin with especially when making a custom ring and both my point of contact and the swiftness of the company made everything go incredibly smooth. There was a small hiccup where they left an intended design out of the final product, however I can see why implementing it would be difficult so I'm not really upset about it as much as I hoped they would've communicated it but to be fair I didn't catch it when they sent pictures myself. The ring I received otherwise is beautiful and exactly what I had asked for. When I eventually propose the special moment will be complete with a special ring made by this great company”

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Posted 2 days ago

“The experience and final product that Custom Made provided was top notch. My project manager, Allison, was very timely in her responses and made the process so smooth! The setup of the website and the clearly laid out process made everything simple and easy. The final product was outstanding! I could not be happier with the ring Custom Made created for me. They stayed well within my budget and I feel like I got great bang for my buck. My fiance knowing that I designed the ring made it all the more special to her. If you are looking at rings I highly recommend going through Custom Made. Not just for the personalization of the ring, but for working within your budget too.”

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Posted 4 days ago

“Excellent communication and excellent product!”

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Posted 4 days ago

“The team were amazing to work with start to finish. Answered all my questions and provided plenty of updates as my ring was progressing”

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Posted 5 days ago

“It was a very smooth and easy process to get my now fianceé's engagement ring designed! She loved each and every custom detail.”

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Posted 6 days ago

“I felt so listened to and cared for throughout the entire experience! It was difficult to find a company that could offer me the custom design I was looking for, for my lovely partner, while working within the budget I felt comfortable with. And y’all made it happen! It’s been a dream. The entire process from start to finish felt intentional, allowing me to feel in control of the entire process, while trusting the professionals to make this project come to life beautifully. I am so grateful for this experience, and will absolutely be ordering our wedding bands from them in the future!”

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Posted 6 days ago

“Wonderful custom project yet again! I am always impressed by the quality from CustomMade. They worked with me to make the design more feminine while maintaining the essence of the original piece.”

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Posted 1 week ago

“The absolute best experience I ever could have had! I was matched with Lily, who was so kind and took all the time she needed to explain the process and allowed me to ask all the questions I wanted. The ring ended up being literally perfect and so affordable too! I have already been recommending them to all my other friends thinking about engagement and I will sing Custom Made’s praises for the rest of my life!”

CustomMade Jewelers 5 star review on 18th October 2026

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Posted 1 week ago

“CustomMade has made my entire ring shopping experience super easy! I purchased an engagement ring and a wedding band, and Emily did a fantastic job communicating with me and helping me design the perfect ring for my fiancée. I really appreciate her help and guidance throughout the process. I couldn’t be happier with the experience!”

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Posted 1 week ago

“The process of designing the ring was very easy and the communication was excellent. I like how they provided pictures for all stages and the finish product turned out amazing.”

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Posted 1 week ago

“Unique options and a very fun process. Ring turned out great and she said yes!”

CustomMade Jewelers 5 star review on 15th October 2026

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Posted 1 week ago

“Truly love working with the designers! They were able to create the perfect ring with just a couple of pictures & a few back-and-forth emails. I’ve had the rings designed & created and am looking forward to future projects”

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Posted 1 week ago

“My project was a recreation of the engagement ring that was lost for my wife. From submitting pictures to picking stones the process was very smooth and turn around was quick for a hand made price”

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Posted 1 week ago

“I have worked with two people over the course of the last year and they have both been great. Incredibly patient and worked very well with me. Everything we made has turned out beautifully.”

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Posted 1 week ago

“I honestly couldn’t be happier with the whole experience of ordering my engagement ring. From start to finish, they made the entire process so easy, and stress-free. They were amazing throughout, making sure everything went smoothly and that I felt confident with my order.”

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Posted 1 week ago

“Amazing communications and great response time, the best service I’ve ever had for a ring and delivered a beautiful piece.”

CustomMade Jewelers 5 star review on 14th October 2026

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Posted 1 week ago

CustomMade Jewelers is rated 5.0 based on 4,977 reviews