CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,678 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,678 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	6 - 12 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 10th July 2026

1753

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everyone at CustomMade was so helpful in assisting me through the process of designing a ring my now fiancé would love! You can tell they know what they are doing because they knew what questions I was going to ask next and they would answer them before I could even ask them. I was also quite indecisive and they had so much patience with me as I flip flopped from one idea to another. Ultimately the ring they made was absolutely perfect and I couldn’t be happier with the whole experience and the outcome!”

CustomMade Jewelers 5 star review on 28th September 2023

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Posted 2 years ago

“They were very helpful throughout the entire process. The ring came out exactly as planned and the price was fair.”

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Posted 17 hours ago

“I have had three pieces made with CustomMade - an engagement ring and two wedding bands. I went into it with some vague thoughts about theme and design, and each time the people at CustomMade helped me refine the idea and make it consistent. The three rings are not identical but they are all connected, and together they tell the story of my wife and myself. It’s a very convenient way to get unique pieces made, and I’m very happy with the quality of the finished products. I recommend this company if you want something uniquely yours.”

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Posted 18 hours ago

“This place is amazing, highly recommend the staff are patient and knowledgeable, the rings are perfect”

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Posted 23 hours ago

“I wanted to give the love of my life a one of a kind ring tailor made for her. And she hasn't stopped saying how perfect it is!”

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Posted 1 day ago

“The rings are exactly what I was looking for. With the helpful guidance of Grace, one of the customer service techs, we were able to come to a design for a ring with an enhancer band. The process was easy! Setting a price range definitely helps with creating the ring of your dreams. Once the design was set it takes about 4-6 weeks to be delivered. Made a stunning set that will be worn daily. Thank you, Grace and thank you CustomMade for helping me design a ring set that will be with my family for generations to come!”

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Posted 1 day ago

“At first I wasn't so sure about getting this ring online but once I started the process and the project manager that was assigned to me named Maya was so very helpful and descriptive of the process I couldn't help but feel secure in going through with getting my ring here. They listened to my every request, answered any questions, and most importantly delivered on exactly what I was promised. I'm immensely happy with this phenomenal company and already have a friend getting her ring here as well on my recommendation. Don't second guess custommade, they are the real deal. I'm happily engaged and wouldn't be without them.”

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Posted 1 day ago

“They were amazing! My husband had a very specific design in mind and they executed perfectly! They also responded very fast to any changes or questions I had. And our package arrived early!”

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Posted 2 days ago

“The quality is perfect! I love it and the responses were timely and highly collaborative in the creative process. I look forward to commissioning again with them.”

CustomMade Jewelers 5 star review on 8th July 2026

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Posted 2 days ago

“Absolutely impressed with CustomMade! Their customer service is so communicative and informative. I never had to ask any questions or had any issues during the entire process. Would recommend to anyone wanting a custom engagement ring!”

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Posted 3 days ago

“I had a great experience. My project manager was quick to respond and super helpful. The sketches and renderings helped me to see exactly what the ring was going to look like. It turned out great!!”

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Posted 4 days ago

“The ring they made for me is exactly as they rendered it, and the quality was fantastic right down to the packaging. It was also done in a very timely manner. The team was super easy to work with and the setup on doing the design was very easy to navigate.”

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Posted 5 days ago

“They took a poorly done drawing by me and turned it into something me and my fiance love. Can't wait to get the matching wedding band made.”

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Posted 5 days ago

“My experience with CustomMade was smooth and efficient. I had found elements of different rings online and I hoped CustomMade would be able to incorporate them all in one ring. Not only did the ring turn out to be my exact vision, the whole process took less than 3 months.”

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Posted 6 days ago

“Custommade was fantastic. They made exactly what I asked for and it looks great. However, they use ups, so don't expect the package to arrive on time.”

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Posted 6 days ago

“Overall phenomenal experience all around. The team was very professional, knowledgeable, and extremely helpful throughout the whole experience. The ring came out absolutely beautiful. 10/10 would recommend to anyone. Also, she said yes ;)”

CustomMade Jewelers 5 star review on 4th July 2026

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Posted 6 days ago

“Everything went smoothly with CustomMade. Starting from the initial designing process to finalizing the finishing details, Katy was friendly and quick to assist with the project. I will definitely go back to CustomMade for other custom jewelry in the near future.”

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Posted 6 days ago

“Maintained excellent communication throughout the process. Got exactly what I wanted. We haven’t taken them off since we got them.”

CustomMade Jewelers 5 star review on 3rd July 2026

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Posted 1 week ago

“CustomMade is a great studio with a very thoughtful process and excellent communication from start to finish. The only area that could use some improvement is the manufacturing process. I've got a great product!”

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Posted 1 week ago

“Not only am I satisfied with the whole process that i went through to make such a beautiful ring im also happy with how much overall help i received in the making of the ring. They understood the whole concept i was trying to achieve and made getting my dream ring for my dream girl possible.”

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Posted 1 week ago

“Great work. Thank you.”

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Posted 1 week ago

CustomMade Jewelers is rated 5.0 based on 4,678 reviews