CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,957 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,957 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	6 - 12 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 13th October 2026

JESSICA LAFAELE

1776

Anonymous

Anonymous // 01/01/2019

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“I’ve been waiting until after the proposal to write this so it’s been a bit, but I remember very well how easy the process was. The person I worked with was very friendly and helpful. She only asked for a few references and ran with it. They didn’t mind at all when I asked for tweaks after the first concept drawings. I even through in a couple of weird requests and they made it all work. I was very picky about the centerpiece gem, but they kept searching until they found the right one. I even had to change one of the stones after I approved the design and they happily worked it out My now Fiance said the ring couldn’t be any more perfect. The ring was done beautifully crafted and it came out better than we could’ve hoped.”

CustomMade Jewelers 5 star review on 2nd October 2026

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Posted 1 week ago

“I worked with Charlotte on an engagement ring. She was amazing and the whole process went so good. I got sketches fast and she helped me with choosing between designs. It was amazing to see the whole process. I would choose them over anyone else.”

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Posted 1 week ago

“This is a long time coming, but I wanted to write a review after I gave my mom her custom pendant for her birthday, and she absolutely loved it! :)) Starting this experience, I was kind of nervous because I didn't know the process and how much it was going to cost. Christine was the main person we chatted with and it was genuinely such a pleasure. We could tell that she, and the designers/makers, really cared about bringing this pendant to life. The entire process was communicated amazingly to us, the cost estimate was solid and was a good value, and the design and production stage went by quickly and efficiently. Seeing the pendant in person was very emotional, for me when I opened the package, and for my mom when I gave it to her. The design is flawless and beautiful and it's her new favorite piece of everyday jewelry. I already know that I'm going to use this service again if I ever wanted another custom piece, just because of how much they helped us out on this. My mom was devastated when she lost the original pendant, and I'm so happy she has a custom made one now to replace it. Thank you so so much! :)”

CustomMade Jewelers 5 star review on 1st October 2026

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Posted 1 week ago

“To be honest, it was better than I expected. Great service, the price was transparent enough, and the result was even better than the photos and renders.”

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Posted 1 week ago

“I had such a positive experience working with Custom Made! Communication was easy and the project manager not only made sure the ring turned out exactly as I imagined, but also helped me understand the options I had in terms of material, cost, and durability. I would definitely recommend anyone to work with Custom Made to design the jewelry of their dreams!!”

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Posted 1 week ago

“I had a great project manager in Colin who helped me a novice get this done right. I had not considered getting a ring ever in my life for a partner and they helped me get one that delighted my person. The experience is as slow or fast as you make it. But whether you know what you are looking for, they are super helpful all the way through, and responsive.”

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Posted 1 week ago

“Beautifully crafted ring. The process of designing a one of a kind ring was a lot of fun.”

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Posted 2 weeks ago

“I worked with them to design a one-of-a-kind engagement ring, and boy did they deliver! They were happy to listen to my thoughts and worked very hard to translate my vision into the final product.”

CustomMade Jewelers 5 star review on 28th September 2026

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Posted 2 weeks ago

“CustomMade pretty had this process down perfectly! I honestly can’t think of a way to make the interaction smoother. My project manager (Nikhil) was very responsive and thorough. From beginning to end, every detail was covered and I am very satisfied with my final product. I’m not a big jewelry person but I feel like they’ve earned themselves a repeat customer.”

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Posted 2 weeks ago

“Very easy to work with, Emily had very good ideas to make this ring perfect! As a guy who didn’t know anything about rings, they held my hand through the process and helped me learn everything I needed to know. Would highly recommend”

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Posted 2 weeks ago

“Amazing! I recommend Custom Made to anyone thinking of getting engaged! So affordable and wonderful communication!”

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Posted 2 weeks ago

“CustomMade made the ring designing experience SO EASY! I knew I wanted a very unique ring and CustomMade made it possible. Making a ring beautiful with 5 different stones could be hard but they rocked it. Their bands added to the princess core and made it my fiancee's dream ring.”

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Posted 2 weeks ago

“My ex”

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Posted 2 weeks ago

“This was the best and most perfect service the acre the attention to detail and patience was extraordinary I can't recommend this enough toy friends the ring was beautiful the packaging and the experience was fast easy and just so spectacular”

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Posted 2 weeks ago

“I uploaded several images, gave my input and at no point was I disappointed or unsure of the process! This seriously was absolutely perfect. No notes!”

CustomMade Jewelers 5 star review on 27th September 2026

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Posted 2 weeks ago

“WOW! We could not be happier with our overall experience with CustomMade, and the incredible end product! Sama, Simra, and Meg were incredible to work with from start to finish. This truly one-of-a-kind custom engagement ring would not be possible without their guidance and understanding of my vision including a family heirloom stone, incorporating all the fine details, exceeding all our wants and needs that truly made a dream ring a reality - all within budget! Could not recommend them enough!”

CustomMade Jewelers 5 star review on 26th September 2026

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Posted 2 weeks ago

“My experience working and designing my engagement and wedding ring was amazing! Staff has always kept me in the loop and updated with the process of my rings. Even when I pushed up the date I needed the rings and there was a incident with my gemstone (it was Moss Agate, very hard stone to work with) still managed to get my rings made and delivered me ahead of the updated schedule, and thanks to Custommade even though I'm in the military I was able to make time to propose and marry the love of my life. So from me to the people at Custommade personally, Thank you and I hope you keep changing peoples lives for the better just like you did for me”

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Posted 2 weeks ago

“very good very helpful through the whole process would definitely buy from here again”

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Posted 2 weeks ago

“Have used CustomMade for 4 engagement rings now (my own and my sisters) and we have been very impressed every time!”

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Posted 2 weeks ago

“I had a really great experience with CustomMade. I was assigned an individual project manager who was very thorough with all the details of my engagement ring. The process was very easy and was completed quickly. I was a little unsure of exactly how I wanted the ring to look and the project manager helped guide me to make all the details perfect. The ring packaging was extremely impressive and included all the paperwork to go with the ring. There were also some other nice bonuses in the box that I wasn't expecting. The ring looks amazing in person and is great quality. Couldn't recommend CustomMade enough!”

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Posted 2 weeks ago

CustomMade Jewelers is rated 5.0 based on 4,957 reviews