CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,460 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,460 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 21st April 2026

1742

Anonymous

Anonymous // 01/01/2019

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“I recently purchased my engagement ring for my now fiancée from Custom Made, can say the whole experience was amazing. Molie was my project manager, was super friendly and helpful, and helped guide me through the whole process, making it very smooth. from taking an idea I had and really bringing it to life. I feel this is a very different experience from going to the big box jewelry store, where you are trapped in their designs. When Custom Made makes getting jewelry more personal. I will definitely be using them again for the wedding bands and my own ring soon, and future pieces I would want.”

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Posted 1 week ago

“The designer behind my project was extremely fast and efficient when it came to communication and the ring turned out better than I could have imagined!”

CustomMade Jewelers 5 star review on 13th April 2026

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Posted 1 week ago

“Made the entire process easy and worry free. Project manager Ryn was a pleasure to work with and was always there to answer my questions and update me on the project as often as possible. An amazing and personalized buying experience that I will 100% reccomend. And as far as the finished product is concerned, I could not be happier. The ring was beautiful and exactlt what I wanted. Nothing about this entire experience fell short of amazing.”

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Posted 1 week ago

“CustomMade did a fantastic job during my custom ring creation from start to finish. They were timely and prompt with their responses and I felt comfortable during the entire process. The ring I created and received is phenomenal. I would highly reccomend them to anyone looking for a personalized ring”

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Posted 1 week ago

“This could not have been an easier experience. The ring is amazing. They are extremely conscious of your budget and absolutely stick to it- delivering amazing results.”

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Posted 1 week ago

“I’ve ordered three different pieces from CustomMade and have been so pleased with the experience each time. The convenience is amazing, and every team member I’ve worked with has been so helpful and kind. I would 100% recommend!”

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Posted 1 week ago

“I cannot emphasize enough how amazing CustomMade is! My husband and I just got married last weekend, and when we spoke about marriage a year ago, I came across CustomMade because I wanted a ring that really represented my style and who we are as a couple. My initial design ideas were brought to life by Ryn, and then she communicated solely with my now-husband, completely surprising me months later with a proposal and engagement ring that I cried seeing in real life. I can't get over how stunning the ring is (I still gaze at it each day, it's embarassing!) and when it came time to get wedding bands, we returned to Ryn for our next design. The band nestles into the engagement ring perfectly, the width is perfect, all of it is just incredible. The quality of work, the attention to detail and care, right down to the shipping, delivery, packaging of each ring, is beyond anything I could have dreamed of. I highly recommend CustomMade, we have a special place in our hearts for Ryn, and I only wish we had the need for more rings to design and wear!”

CustomMade Jewelers 5 star review on 12th April 2026

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Posted 1 week ago

“She loved the ring”

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Posted 1 week ago

“These guys are great. Made the experience super straightforward and helpful.”

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Posted 1 week ago

“My experience was wonderful, the customer service with custom-made made the process very easy but they still left the door open for any alterations and reminded me that I was in control of the project.”

CustomMade Jewelers 5 star review on 11th April 2026

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Posted 1 week ago

“I worked with grace over the course of about 9 months designing the perfect ring fo my (now fiancée) Grace was very helpful she didn't presure me to make a decision, she was very responsive (often same day) she was veey good to give me all the options with all the draw backs. And the diamonds quality was absolutely stunning and true to the advertised rating. 10 out of 10 i will be using custom made for the wedding band.”

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Posted 1 week ago

“The team that worked with me on my design were so helpful. If the project lead wasn’t available, someone else was there to assist me in the process. I am so thankful to have had the opportunity to use CustomMade. The ring came out perfect.”

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Posted 1 week ago

“Easy, amazing, made to your liking! Do it!”

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Posted 1 week ago

“I can't thank you guys enough for all your hard work to get everything made for such a beautiful product! I appreciate all of your hard work, and I will definitely be passing you along my chain of friends and family for future projects!”

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Posted 1 week ago

“The process of having the ring created was fairly straightforward. I like the fact that I was a able to submit my ring idea along with a price range for which I was given a sketch to work off of. Sarah was great about keeping me informed through the process. Having the visual of the conceptual design as well as those for the finished product were outstanding. CustomMade was great to work with and we already made a recommendation for the recreation of a friend's engagement ring.”

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Posted 1 week ago

“Communication is quick, informative and helpful in every way. I’ve never had a problem getting a response or getting a piece adjusted or reworked and they do immaculate work every time. Down to the last detail, CustomMade gets it done and done right! 11/10 company. I will be coming to CustomMade for all my jewelry needs!”

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Posted 1 week ago

“My fiancée and I couldn’t be more delighted with the ring created for our project. It’s even more beautiful than we dreamed, and our designer was so patient and kind working with us through every step of the process. I’m so glad I went with this service, no one else could have done better!”

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Posted 1 week ago

“Ring turned out even better than expected. Unique, simple and very elegant! The experience throughout was great, felt very supported and understood even when changing my mind often.”

CustomMade Jewelers 5 star review on 9th April 2026

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Posted 1 week ago

“My engagement ring for my Fiance turned out great! I was actually really impressed with how it turned out! Everyone that sees it compliments it. The ring is a more vintage style with flowery details on the band. Even communicating with Everyone was made really easy with reasonable waits. I'm actually considering buying a wedding band here for my fiancé. Definitely recommend. I'm not a person that normally comes back and give a review either.”

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Posted 1 week ago

“The experience of designing and producing my custom ring could not have been better with the CustomMade team, Johnathan was my liaison and was quick to make any requests I had despite the considerable time difference (ordered from Australia). When the piece arrived I was ecstatic to see all the minute details I was after brought to life. The process of going from sketches, to 3D renderings to choosing my own diamond really couldn't have led to a more tailored design.”

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Posted 1 week ago

CustomMade Jewelers is rated 5.0 based on 4,460 reviews