CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,600 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,600 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 9th June 2026

1738

Anonymous

Anonymous // 01/01/2019

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“Amazing service, with very detailed explanations of every step, and a beautiful product delivered.”

CustomMade Jewelers 5 star review on 28th May 2026

Helpful Report

Posted 1 week ago

“Madison was very helpful and turned what would otherwise have been a somewhat stressful process into a very enjoyable and memorable experience.”

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Posted 1 week ago

“Emily was super patient with my repeated changes to my engagement ring and very helpful with informing me what would work best at the best price! It came out great, wonderful shop!”

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Posted 1 week ago

“I was so impressed by their speed and professionalism. I filled out their questionnaire (which also helped me sort out my preferences among an overwhelming amount of options from a google search) and we got a project started in record time. They made sure to get my approval at every step of the way, and everything from the sketch to the gem shopping to the design happened exactly on time, exactly the way they said it would happen, and the bridal set I got with them looked exactly as it did in the sketches and 3D models. It's perfect. I couldn't recommend them more.”

CustomMade Jewelers 5 star review on 27th May 2026

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Posted 1 week ago

“I had a great experience with CustomMade. The process was straightforward, communication was solid throughout, and the final piece came out exactly how I was hoping. Being able to customize the design and work directly through the process made it feel much more personal than buying something off the shelf. Overall, really happy with the quality and craftsmanship.”

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Posted 2 weeks ago

“I was so happy with the results. It was such a special project my husband Wedding ring custom-made did such a great job. I will definitely refer to family and friends and will use for future jewelry because myself and my husband are into jewelry and this project was so special thank you again.”

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Posted 2 weeks ago

“I told them what I was looking for, and they led me to that item as a custom-made product. They hit the nail on the head and produced the item I wanted. It was done in the time frame they promised and turned out to be exactly what I wanted. Great Job !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!”

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Posted 2 weeks ago

“Very knowledgeable and communicative. Made her ring perfectly with all the attributes I asked for and more, making it elegant and beautiful. I am very happy with the end result! Can’t wait for my future fiancé to see it! 😊”

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Posted 2 weeks ago

“The Customer Reps were very responsive, helpful and patient as they helped me work through finding just the right design for my piece. I am very happy with the final product and would definitely use CustomMade again.”

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Posted 2 weeks ago

“Extremely thorough and they were willing to make changes at any stage!”

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Posted 2 weeks ago

“This has been an amazing experience. From the start to the finish, the team has been very professional and very engaged, making this whole journey a super fun and exciting. I’d definitely recommend to at least talk to them if you’re thinking of getting an engagement ring.”

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Posted 2 weeks ago

“My experience was seamless, communication was excellent between my project manager, design team, & I throughout the entire process. I couldn’t be more pleased with the turnout & recommend anyone to use CustomMade.”

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Posted 2 weeks ago

“CustomMade provided created a unique design for me. They created a product that exceeded my expectations. Throughout the process they answered all of my questions and kept me abreast of each step of the project. The final result is a one of a kind masterpiece!”

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Posted 2 weeks ago

“Very responsive service and customer care. Outstanding craftsmanship.”

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Posted 2 weeks ago

“I came across CustomMade after googling, “best personalized ring designers.” The internet was correct with its top result. The experience working with Janine -and a couple of other representatives- was ideal in every sense of the word. I experienced patience, encouragement, understanding, and space to actualize my ideas into a design. The engagement was so perfect, I legitimately started to wonder if I was working with AI!? They asked all the right questions. Offered all the most appropriate follow-up. The experience was delivered so genuinely. Really made me start to wonder? But no! I had simply wondered into the kind of human to human experience, that is now seldomly found in business. The ring is as I envisioned. The first ring I ordered was a trial run, before ordering matching signet rings for the full family. I will now be ordering the others!”

Helpful Report

Posted 2 weeks ago

“Everything about working with custom mad was easy and simple, and the work they provided was fantastic, the ring we built is exactly what we imagined and they kept me within my budget with multiple diamond options. And the ring itself was beautiful. When it’s time to get wedding bands made we will definitely be returning customers.”

CustomMade Jewelers 5 star review on 24th May 2026

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Posted 2 weeks ago

“Amazing experience from start to finish. They were communicative, professional, and skilled.the ring is gorgeous and she loves it!”

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Posted 2 weeks ago

“Wonderful experience, helped make my fiancé dream ring”

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Posted 2 weeks ago

“I don’t usually write reviews—good or bad—because it’s just not something I tend to do. And honestly, who cares what I think anyway, right? But they asked, and I love my ring so much that I was happy to oblige. Custom Made was incredibly easy to work with. They made the entire process smooth and enjoyable without ever being overly pushy from a sales standpoint, and they were always responsive to my questions and design changes. The quality of the final product is exceptional. It is exactly what I wanted and imagined, and the workmanship is outstanding. I’m very grateful and absolutely love my ring.”

Helpful Report

Posted 2 weeks ago

“I have never been so satisfied when it comes to jewelry. The engagement ring I got for my fiancee is fantastic. She loves it. Made down to her expectations. Every gem fitting so perfectly. Thank you guys so much”

Helpful Report

Posted 2 weeks ago

CustomMade Jewelers is rated 5.0 based on 4,600 reviews