CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,575 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,575 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 1st June 2026

1738

Anonymous

Anonymous // 01/01/2019

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“This has been a great experience. Customer service is fantastic, the process of figuring out your design is stress free and the results are beautiful. I highly recommend choosing Custommade for bringing your design to life.”

CustomMade Jewelers 5 star review on 19th May 2026

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Posted 2 weeks ago

“They were very patient with us in building our wedding rings. It came out wonderful, matched the engagement rings we had made by them as well from beginning to end.”

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Posted 2 weeks ago

“I had an awesome and exciting time designing my wedding band. The designers were easy to liase with and willing to make as many tweaks as requested, alongside making useful suggestions. The team were transparent about cost throughout and the process was quicker than I expected. I love how unique my piece is, and that it fits perfectly around my engagement ring which was also designed through custom made. The detail is intricate and the emeralds were custom cut making it that extra bit special. While it is an expensive process, i definitely couldn't buy these pieces in a shop, it is quite the eye catching set! I have been obsessed with them both.”

CustomMade Jewelers 5 star review on 18th May 2026

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Posted 2 weeks ago

“Very professional! Quality is amazing! Best decision I made while I was looking for a ring”

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Posted 2 weeks ago

“Top tier personal service! For being a small business, they truly care about the customer experience and make it truly special. 10/10 would recommend to anyone that is looking for the highest quality customization at competitive price and value.”

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Posted 2 weeks ago

“The process was very easy and communication was great. Got exactly what we wanted with very reasonable prices. Very happy with the ring we got and would shop from here again! We are actually repeat customers already.”

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Posted 2 weeks ago

“Really great communication and timely response felt well taken care of throughout the whole process and prices were fair and reasonable. Highly recommend.”

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Posted 2 weeks ago

“Very good and fast. Any questions are answered quickly and they worked very closely to make my idea a reality, even with a change of direction mid way through. The bridal set I worked on with them and have received is beautiful and well worth the time and money invested in them. Will consider using them again for other projects.”

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Posted 2 weeks ago

“This is my second custom order through Custom made. It came out perfectly and just like with my first order, it was a seamless process throughout. Both orders were class rings. Mine, when I graduated Optometry school and my brothers for graduating Podiatry school.”

CustomMade Jewelers 5 star review on 17th May 2026

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Posted 2 weeks ago

“CustomMade truly did an amazing job designing a weddding band my fiancé. I truly appreciate the patience, knowledge, and attention to detail. My Project Manager Lulu took a great amount of time perfecting my vision. She was responsive and kept me informed. I am more than satisfied with the quality, design, and durabilty of this band.”

CustomMade Jewelers 5 star review on 16th May 2026

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Posted 2 weeks ago

“The team have been absolutely amazing through the whole process. They were so patient and helpful explains g the whole process and guiding me through making sure I was 100% involved the whole time. Absolutely lovely company to work with so easy”

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Posted 2 weeks ago

“They are truly one of a kind rings. This business cares about what you want and understands how to put emotion into jewelry. I can’t recommend them enough.”

CustomMade Jewelers 5 star review on 15th May 2026

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Posted 2 weeks ago

“Custom made is amazing their whole process is easy to follow and you can go at your own pace. I had sketching done over a year before actually having my ring made and the team i had made it really easy to come back and finish the process even though so much time had passed they are also so willing to work with you on anything from price to Diamond size to redoing the 3D model if it's not to your liking overall they are amazing and I would 100% do the process again.”

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Posted 2 weeks ago

“Absolutely wonderful. Entering the process, I was completely clueless as to what I was doing, what to do, I just knew what my partner wanted in a ring. The CustomMade team made things incredibly simple, straightforward, and gave me plenty of different sketches in the theme I wanted (which I found so incredibly helpful!) So glad I found them, the staff was so friendly and communicative.”

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Posted 2 weeks ago

“Excellent experience. The communication from start to end was top tier. Very happy with the product will update after the proposal.”

CustomMade Jewelers 5 star review on 14th May 2026

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Posted 2 weeks ago

“I have had the pleasure of working with CustomMade multiple times and they have never disappointed. My wife's wedding ring is a product of CustomMade jewelers. It was so special to work on and give her a one of a kind ring that has so much meaning. 7 years later and the ring is still magnificent, my wife still loves it and shares with everyone that I designed it specially for her. I am very thankful for the team at CustomMade and couldn't recommend them more!”

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Posted 2 weeks ago

“Great support from Grace and the team, loved the designs they have drafted and rendered which turned into a beautifully crafted ring. The design was consistently followed with our input and everything was very thoroughly explained. The packaging it came in was amazing and very sweet with the additional goodies. Would recommend!!”

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Posted 2 weeks ago

“Simple and easy from start to finish. Excellent quality finished product too!”

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Posted 2 weeks ago

“Great experience, perfect process and product in every way. My PM was very responsive, and CustomMade delivered ahead of schedule! Would definitely recommend and use again!”

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Posted 2 weeks ago

“Custom Made have been an absolute treat to work with from the very start. Totally clear and transparent about the process, and worked hard to go beyond what would normally be quite restrictive deadlines to make sure I was the happiest possible customer, which indeed I have ended up being. Cannot praise enough, and am fully recommending them to every one of my friends looking for that special piece of jewellery for that very special occasion.”

CustomMade Jewelers 5 star review on 13th May 2026

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Posted 2 weeks ago

CustomMade Jewelers is rated 5.0 based on 4,575 reviews