CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,609 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,609 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 12th June 2026

1746

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my ring so much, it turned out so well. They were very helpful with making my ring become real. Very kind and up front with costs and everything.”

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Posted 1 week ago

“Very helpful with the design, good customer service!”

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Posted 1 week ago

“Me and my, now, fiancé got our entire set from Custom Made. While I was initially hesitant, their thorough process and overall professionalism was very reassuring. By thorough process, I enjoyed our representative help in designing the custom ring my fiancé now wears. In this process, we made sure every detail was exact, and I was not the easiest of projects. We went through a couple renders and it was very easy to get the changes we desired made. I couldn’t be happier, thank you Perris!”

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Posted 1 week ago

“Responsive and easy to work with”

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Posted 1 week ago

“Very straightforward and smooth experience, and I was able to design a ring with more than I was expecting within my budget range. It arrived quickly and without issue, and when my fiancé wanted to tweak the design of the wedding band, they took care of it without any complaints. The staff is friendly and encouraging throughout the whole process.”

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Posted 1 week ago

“CustomMade Jewelers helped make my ring search 10x easier. Always willing to try exactly want you want in the ring and give you every detail you need.”

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Posted 1 week ago

“Emily was a great project manager, always answering my questions promptly. Always willing to give her opinions on any changes I suggested / asked about. I doubt that it will be a yes when I propse, were simply not in the right place for it. But given who she is, and that it suits her so perfectly, I know she'll cherish it as long and as much as I cherish her.”

CustomMade Jewelers 5 star review on 30th May 2026

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Posted 2 weeks ago

“They worked with me very well and was able to design it the exact way I wanted it.”

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Posted 2 weeks ago

“Easy to talk to (and nit pick the perfect ring) there super helpful and insightful willing to work with a set budget and idea i went with a daisy design and they nailed it looks just like the real flower with a gorgeous stone as the center the ring was as perfect as my wife to be”

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Posted 2 weeks ago

“Amazing service, with very detailed explanations of every step, and a beautiful product delivered.”

CustomMade Jewelers 5 star review on 28th May 2026

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Posted 2 weeks ago

“Madison was very helpful and turned what would otherwise have been a somewhat stressful process into a very enjoyable and memorable experience.”

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Posted 2 weeks ago

“Emily was super patient with my repeated changes to my engagement ring and very helpful with informing me what would work best at the best price! It came out great, wonderful shop!”

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Posted 2 weeks ago

“I was so impressed by their speed and professionalism. I filled out their questionnaire (which also helped me sort out my preferences among an overwhelming amount of options from a google search) and we got a project started in record time. They made sure to get my approval at every step of the way, and everything from the sketch to the gem shopping to the design happened exactly on time, exactly the way they said it would happen, and the bridal set I got with them looked exactly as it did in the sketches and 3D models. It's perfect. I couldn't recommend them more.”

CustomMade Jewelers 5 star review on 27th May 2026

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Posted 2 weeks ago

“I had a great experience with CustomMade. The process was straightforward, communication was solid throughout, and the final piece came out exactly how I was hoping. Being able to customize the design and work directly through the process made it feel much more personal than buying something off the shelf. Overall, really happy with the quality and craftsmanship.”

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Posted 2 weeks ago

“I was so happy with the results. It was such a special project my husband Wedding ring custom-made did such a great job. I will definitely refer to family and friends and will use for future jewelry because myself and my husband are into jewelry and this project was so special thank you again.”

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Posted 2 weeks ago

“I told them what I was looking for, and they led me to that item as a custom-made product. They hit the nail on the head and produced the item I wanted. It was done in the time frame they promised and turned out to be exactly what I wanted. Great Job !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!”

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Posted 2 weeks ago

“Very knowledgeable and communicative. Made her ring perfectly with all the attributes I asked for and more, making it elegant and beautiful. I am very happy with the end result! Can’t wait for my future fiancé to see it! 😊”

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Posted 2 weeks ago

“The Customer Reps were very responsive, helpful and patient as they helped me work through finding just the right design for my piece. I am very happy with the final product and would definitely use CustomMade again.”

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Posted 2 weeks ago

“Extremely thorough and they were willing to make changes at any stage!”

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Posted 2 weeks ago

“This has been an amazing experience. From the start to the finish, the team has been very professional and very engaged, making this whole journey a super fun and exciting. I’d definitely recommend to at least talk to them if you’re thinking of getting an engagement ring.”

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Posted 2 weeks ago

CustomMade Jewelers is rated 5.0 based on 4,609 reviews