CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,396 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,396 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 6th April 2026

Jack Wood

1743

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience with Custom Made has been fantastic from start to finish. I was looking for a while for a particular style of pendant for my fiance but nothing was really coming close to the quality we were looking for. I happened to stumble across Custom Made through a Google Search. I was apprehensive, as getting jewelry made is a big, expensive task and involved a lot of trust, but i was supported thoughout by Will and the amazing team. They were very clear about the whole process and the pricing from the very beginning and we couldn't have been happier with the end product. It's beautiful, unique, and the quality is undeniable. My fiance absolutely loves it.”

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Posted 4 weeks ago

“They did an amazing job and I love it. Great company to work with!!!”

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Posted 4 weeks ago

“Had the absolute best experience! The ring is almost as beautiful as my fiancée and that’s all because of custom made and how diligent they were to keeping my vision and incorporating my ideas. Highly recommend!!”

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Posted 4 weeks ago

“My experience with Customade was incredible. Very thorough and concise. All of my questions were answered. I’m very pleased with my ring.”

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Posted 1 month ago

“I made sure to read lots of reviews before I went through with the process and I can say I am absolutely thrilled with my decision to have had my ring made through Custommade! The experience was pain free. My project manager was timely with communication and helped me through every step. When it came to choosing the gem, there was tons of information provided about the stone and its quality, which made it even easier to choose the right stone for the ring. The design that was created based off of my examples was perfect and needed no corrections. I just received the ring yesterday after only waiting a couple of days for shipping and it's beautiful. There's even a few extra fun things in the box for the big day like picture cards and even an idea brochure to help me think about how I want to pop the question. Everything about this process was amazing and I would highly recommend Custommade to anyone!”

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Posted 1 month ago

“Absolutly amazing experience working with the team. Great communication, excellent service thru the entire process. 100% reccomend trusting them with your next project”

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Posted 1 month ago

“Custom made was everything I wanted and expected. The team from start to finish helped create the ring I envisioned to perfection. I highly recommend them. The price was great and they let me know when they could say some money if need. I will be coming back. They were just amazing.”

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Posted 1 month ago

“The entire process was incredible! Emily was extremely helpful and always quick to respond. Very happy with the ring.”

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Posted 1 month ago

“Getting a ring was very anxiety inducing for me. I mainly worked with Emily, but I also communicated with two others. They were all great and the ring turned out great also. I'm also a fan of their policys. They weren't designed to be confusing. Very easy to understand.”

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Posted 1 month ago

“The resulting prduct is excellent, and the design process was smooth and professional. Both I and my fiance love the ring that I and this company made.”

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Posted 1 month ago

“Had a great experience with my project manager Maya and the rest of the CustomMade team. They were able to make any changes I need to my ring and gave me fast updates. The whole process was over much quicker then expected but the ring looked better then I could imagine.”

CustomMade Jewelers 5 star review on 20th February 2026

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Posted 1 month ago

“They were super helpful and diligent in creating the ring I had imagined. 10/10 experience”

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Posted 1 month ago

“Staff were very helpful and super patient! I didn’t know much about rings/terminology which ended up causing some issues for the staff but they didn’t care! Treated me with respect and helped me through the whole process. After each change they show pictures or 3d models of what your ring would look like, which was awesome. And the ring came out exactly like the final model!”

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Posted 1 month ago

“Amazing customer service. Went out of their way to help. Really listened to requests and kept me updated. The finished product was stunning, and it was under cost and ahead of schedule too. Really couldn't ask for more. Thank you so much.”

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Posted 1 month ago

“It was a great experience with a beautiful result”

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Posted 1 month ago

“Beyond thankful for the work that was done - she was absolutely stunned by how pretty the stone and setting were Thank you all so much for being apart of my proposal. GOOOOOOOD NEWS - SHE SAID “YES” xD”

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Posted 1 month ago

“Staff were amazing and helpful. Would definitely recommend to everyone. My ring came out how I wanted it ☺️”

CustomMade Jewelers 5 star review on 8th February 2026

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Posted 1 month ago

“The whole process of making my vision of an engagement ring was extreamly simple and efficient despite my time deadline and constant changes and tweaks to the design. They stayed in my budget and provided great alternatives. Would highly recommend based on my experience. They even send you a great preview video after it has been made.”

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Posted 2 months ago

“Excellent customer service: attentive and efficient at every stage! A magnificent piece; impeccably crafted, with precision and attention to detail. Custom Made is highly recommended for creating pieces that will become family heirlooms and treasures! A big thank you to the whole Team!”

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Posted 2 months ago

“Had a great experience! 10/10!!!!”

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Posted 2 months ago

CustomMade Jewelers is rated 5.0 based on 4,396 reviews