CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,541 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,541 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 23rd May 2026

Nicademus Hayward

CustomMade Jewelers 5 star review on 19th May 2026

Myu

CustomMade Jewelers 5 star review on 18th May 2026

Sian Pennell

CustomMade Jewelers 5 star review on 6th March 2026

Leon Craft

CustomMade Jewelers 5 star review on 20th February 2026

Anonymous

1742

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have never been so satisfied when it comes to jewelry. The engagement ring I got for my fiancee is fantastic. She loves it. Made down to her expectations. Every gem fitting so perfectly. Thank you guys so much”

Helpful Report

Posted 24 minutes ago

“CustomMade truly was a great expereince. From the one on one project manager being super understanding and kind with the patience of the project to having a speedy design team who could make amazing renditions and gave me exactly what I asked for with flexibility that was unparalleled. Over the course of 6 months the team showed up and showed out and I couldn't be happier with the outcome.”

Helpful Report

Posted 1 hour ago

“Im a very indecisive person because I want to make sure that I get the best option for me, this company was very patient with me and updated me continuously on the process and worked with me when I changed my design ideas. The final product is absolutely beautiful and im very happy with it and glad they could work with me on the changes!”

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Posted 1 hour ago

“I designed my engagement ring and the experience and product were both top notch! It was great to have the entire process out in front of me, getting to see sketches and 3d models and pick the diamond out. And the final product was beautiful!”

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Posted 1 day ago

“It was evident from the very beginning that I was talking to a real person who had a passion for my project that matched my own. I had a very specific vision for what I wanted my engagement ring to be, and the experts at CustomMade did an outstanding job bringing that vision to life. I would highly recommend them to anyone looking for a one-of-a-kind piece of jewelry.”

Helpful Report

Posted 2 days ago

“I had an amazing experience with Custom Made Jewelers and the entire ring design and development process. From the very beginning, the team was attentive, knowledgeable, and genuinely invested in bringing my vision to life. They took the time to understand every detail I wanted and guided me through each step with patience and professionalism. The craftsmanship and final design exceeded my expectations — the ring is absolutely stunning and beautifully made. What stood out most, though, was the exceptional customer support. Communication was prompt, transparent, and thoughtful throughout the process, and I always felt valued as a customer. I highly recommend Custom Made Jewelers to anyone looking for a custom piece with both outstanding quality and truly excellent service. Dr Daniel Anders”

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Posted 3 days ago

“This has been a great experience. Customer service is fantastic, the process of figuring out your design is stress free and the results are beautiful. I highly recommend choosing Custommade for bringing your design to life.”

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Posted 4 days ago

“They were very patient with us in building our wedding rings. It came out wonderful, matched the engagement rings we had made by them as well from beginning to end.”

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Posted 5 days ago

“I had an awesome and exciting time designing my wedding band. The designers were easy to liase with and willing to make as many tweaks as requested, alongside making useful suggestions. The team were transparent about cost throughout and the process was quicker than I expected. I love how unique my piece is, and that it fits perfectly around my engagement ring which was also designed through custom made. The detail is intricate and the emeralds were custom cut making it that extra bit special. While it is an expensive process, i definitely couldn't buy these pieces in a shop, it is quite the eye catching set! I have been obsessed with them both.”

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Posted 5 days ago

“Very professional! Quality is amazing! Best decision I made while I was looking for a ring”

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Posted 5 days ago

“Top tier personal service! For being a small business, they truly care about the customer experience and make it truly special. 10/10 would recommend to anyone that is looking for the highest quality customization at competitive price and value.”

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Posted 6 days ago

“The process was very easy and communication was great. Got exactly what we wanted with very reasonable prices. Very happy with the ring we got and would shop from here again! We are actually repeat customers already.”

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Posted 6 days ago

“Really great communication and timely response felt well taken care of throughout the whole process and prices were fair and reasonable. Highly recommend.”

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Posted 6 days ago

“Very good and fast. Any questions are answered quickly and they worked very closely to make my idea a reality, even with a change of direction mid way through. The bridal set I worked on with them and have received is beautiful and well worth the time and money invested in them. Will consider using them again for other projects.”

Helpful Report

Posted 6 days ago

“This is my second custom order through Custom made. It came out perfectly and just like with my first order, it was a seamless process throughout. Both orders were class rings. Mine, when I graduated Optometry school and my brothers for graduating Podiatry school.”

CustomMade Jewelers 5 star review on 17th May 2026

Helpful Report

Posted 6 days ago

“CustomMade truly did an amazing job designing a weddding band my fiancé. I truly appreciate the patience, knowledge, and attention to detail. My Project Manager Lulu took a great amount of time perfecting my vision. She was responsive and kept me informed. I am more than satisfied with the quality, design, and durabilty of this band.”

CustomMade Jewelers 5 star review on 16th May 2026

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Posted 1 week ago

“The team have been absolutely amazing through the whole process. They were so patient and helpful explains g the whole process and guiding me through making sure I was 100% involved the whole time. Absolutely lovely company to work with so easy”

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Posted 1 week ago

“They are truly one of a kind rings. This business cares about what you want and understands how to put emotion into jewelry. I can’t recommend them enough.”

CustomMade Jewelers 5 star review on 15th May 2026

Helpful Report

Posted 1 week ago

“Custom made is amazing their whole process is easy to follow and you can go at your own pace. I had sketching done over a year before actually having my ring made and the team i had made it really easy to come back and finish the process even though so much time had passed they are also so willing to work with you on anything from price to Diamond size to redoing the 3D model if it's not to your liking overall they are amazing and I would 100% do the process again.”

Helpful Report

Posted 1 week ago

“Absolutely wonderful. Entering the process, I was completely clueless as to what I was doing, what to do, I just knew what my partner wanted in a ring. The CustomMade team made things incredibly simple, straightforward, and gave me plenty of different sketches in the theme I wanted (which I found so incredibly helpful!) So glad I found them, the staff was so friendly and communicative.”

Helpful Report

Posted 1 week ago

CustomMade Jewelers is rated 5.0 based on 4,541 reviews