CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,399 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,399 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 7th April 2026

Anonymous

CustomMade Jewelers 5 star review on 6th April 2026

Jack Wood

Rodney Weekes

Anonymous

Marc De Amicis

1744

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience was great! My project manager, Perris, was very patient, responsive and helped me create exactly what I wanted. I highly recommend using this company for custom jewelry, and I will definitely use them in the future.”

Helpful Report

Posted 21 hours ago

“I ended up getting my CustomMade engagement ring made in a really good time frame and it was super easy to get the exact specifications that I wanted on the ring. They help you with pricing and all that as well and if your trying to impress that significant other with no ring that is the same I recommend coming to custommade and do what there name is get a ring custommade to what you want and what you like.”

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Posted 22 hours ago

“was looking for a service to make custom necklace for myself, they were helpful the whole process as I was unfamiliar with jewerly or the manufacutring/materials. there was a slight error in the manufacturing but they caught it, and started over with maybe a single day's delay on shipping it out. not a complex design to the necklace but might try something more complex later.”

Helpful Report

Posted 1 day ago

“Amazing work done a real 1 to 1 from paper to reality. Super helpful throughout the design process. From small corrections to providing entirely different ring designs in case you haven't sold yourself on one. Very helpful regarding tighter budgets as well. Amazing detail in a ring + band for around the 2k range. Ring was a little thinner than expected from a lot of the close up pictures. Considering the lower budget, absolutely not a deal breaker.”

Helpful Report

Posted 1 day ago

“recently ordered a pair of custom cuff links as gifts for friends, and the entire experience exceeded expectations. The process was handled entirely through an online portal, which was intuitive and easy to navigate from start to finish. Communication was seamless throughout. Responses were consistently quick, clear, and accurate, which made the customization process feel smooth and stress-free. I always felt informed and up to date on the status of my order, which added a level of confidence you don’t always get with custom items. Overall, the experience was professional, efficient, and enjoyable. I would absolutely recommend this service to anyone looking for high-quality custom gifts with a reliable and responsive team behind it”

Helpful Report

Posted 1 day ago

“The team at CustomMade is very real, and very wonderful! The enthusiasm and professionalism they brought to the table was tremendous, and allowed me to really see the ring come to life even before it was finished and shipped to me. They are excited, deeply creative, engaging, accommodating, and make beautiful beautiful jewelry straight from the mind of their customers. 11/10⭐”

Helpful Report

Posted 1 day ago

“So easy to work with and the ring turned out exactly perfect!”

Helpful Report

Posted 1 day ago

“I had a ring custom made for my girlfriend and they absolutely nailed it. The design, detail, and overall quality were incredible. Family and friends keep complimenting the ring and asking where I got it from. They made the whole process easy and really brought the vision to life. I couldn’t be happier with how it turned out.”

Helpful Report

Posted 1 day ago

“Overall excellent. Timely, friendly responses any time I had a question. Samra was great and her team helped me get exactly what I wanted for my partner!”

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Posted 2 days ago

“I was quite skeptical at first. You can never be too careful these days with online scams. But I was pleasantly surprised- the customer service is wonderful, they are super patient, and they do an awesome job turning your idea into a reality 😎🔥”

Helpful Report

Posted 2 days ago

“I had a fantastic experience working with this team. From the very beginning, the communication was clear, prompt, and professional. They took the time to answer all of my questions and provided helpful guidance throughout the entire process, which made everything smooth and stress-free. The craftsmanship and design of the finished piece exceeded my expectations. The attention to detail and overall quality are outstanding, and you can really see the care that went into creating it. Everything was completed in a timely manner, and the piece arrived beautifully packaged and right on schedule. It’s clear they take pride not only in their jewelry but also in the overall customer experience. Overall, I couldn’t be happier with the result. The level of professionalism, service, and quality made it excellent value, and I would absolutely recommend them to anyone looking for well-designed, high-quality custom jewelry.”

Helpful Report

Posted 2 days ago

“They did fast and great work. They worked with me on my design and were very patient in helping me find what I wanted.”

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Posted 2 days ago

“I had an amazing experience with CustomMade Jewelers. I didn't have much expectations going in and using their services but it really surprised me! The people I was able to talk to for getting my engagement ring made were fantastic and helped me every step of the way. They gave me more options than I was expecting to have and were able to help me with my budget range I was willing to spend. The constant updates on the development of my ring and helping me with every style, stone, and metal used to make it was very helpful. Not to mention the 3-D models of the product and the artist sketches to help visualize my final product was one of my favorite things about the process. The final ring I was able to have was a 1-to-1 of what I had from those models. Finally the packaging of the ring and the CustomMade box it came in was very neat and beautiful to see in person.”

Helpful Report

Posted 2 days ago

“Couldn’t find anything as intricate and meaningful to us as a couple that anyone would sell us. So we commissioned them to make a custom ring. It was two engraved white gold rings with roses and vines throughout the center with moissanite sprinkled in as rose buds. It was absolutely gorgeous, the fact that they also throw in one free resizing and shipping protection at no extra cost is insane. The ring itself was extremely well priced for the labor, skill and service required.”

Helpful Report

Posted 3 days ago

“I had a fully custom engagement ring made and the entire process exceeded my expectations. Communication was fast, clear, and super helpful from start to finish. They really took the time to guide me through everything, offering great recommendations and multiple options during both the drawing and 3D render phases, which made the whole experience feel collaborative and stress-free. What stood out most was their speed and professionalism. The ring was completed sooner than expected, and when I finally saw it in person, it was exactly what I had hoped for—if not better. Most importantly, my fiancée absolutely loved it. It captured her style perfectly, which was the biggest win for me. I’ve already recommended them to a few friends who are thinking about proposing, and I’d confidently recommend them to anyone looking for a custom piece or an engagement ring. Truly a great experience all around.”

Helpful Report

Posted 4 days ago

“Whole experience was fantastic. I had a few rings I supplied pictures and websites of and they made the most stellar example of an engagement ring I’ve ever seen. I am proposing in about a month and every day I have been just eyeing it up. From the project manager to the designers everyone was very professional. Perfect.”

Helpful Report

Posted 4 days ago

“Couldn’t have been happier with the way my ring turned out! It is exactly what I wanted and a 1 of 1 ring that nobody else had or could make. From start to finish they were respectful, responsive, quick, and overall amazing people to work with!”

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Posted 4 days ago

“The communications where good and the final product was just how I imagined it when sending the references to the design.”

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Posted 5 days ago

“The experience with CustomMade is amazing, from first step the last step everything was perfect, the communication level was super impressive, paying attention to detail was amazing, I was involved in with my product from the beginning to the final, level of communication and involvement make you more connected with the peace you made, I think they are one of the best company you can deal with in sense of their professionalism, communication, quality of product I will definitely will use them again. I will recommend to everybody to use them. I wish other companies as good as this one.”

Helpful Report

Posted 5 days ago

“Helped me make a beautiful ring for my soon-to-be fiancée, really attentive and made sure everything was perfect. Process was seamless, shipping was fast, packing was lovely, and the ring is stunning. Could not recommend CustomMade highly enough!”

Helpful Report

Posted 5 days ago

CustomMade Jewelers is rated 5.0 based on 4,399 reviews