CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,399 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,399 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 7th April 2026

Anonymous

CustomMade Jewelers 5 star review on 6th April 2026

Jack Wood

Rodney Weekes

Anonymous

Marc De Amicis

1744

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was my second time going through CustomMade for jewelry. The first was my Fiancee's engagement ring and this time dor our wedding rings. In both cases, the whole process was easy and comfortable. The individual i worked with, Sama, communicated everything back to me, answered all my questions, and helped the whole process go smoothly. The designs were also an exact match to what i was looking for and the finished products look amazing. I couldn't recommend CustomMade more!”

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Posted 5 days ago

“The custom ring experience with CustomMade was great. They got back to me quick and answered any of my questions super fast. When I wanted to make changes they were totally cooperative and it was all around a great experience.”

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Posted 6 days ago

“From beginning to end the process was absolutely wonderful. I was working with Perris on the creation of my partners beautiful engagement ring and I honestly couldnt have asked for a better result. Throughout every iteration of it, to all the amazing professional opinions and support, I couldnt have asked for a better experience. I was never treated as if I was annoying trying to get every detail perfect, delivery was prompter than expected, and it literally made me and my partners dream come true. I would confidently recommend, and for anyone reading this, if you are skeptical, please just go for it because I can guaruntee you wont be dissapointed! Especially if you get Perris :) Thank you CustomMade, you will forever have my grattitude.”

CustomMade Jewelers 5 star review on 1st April 2026

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Posted 1 week ago

“Very detailed design preparation faithfully following a complex seal impression and translating it onto medallions as opposed to signet rings for my daughters coming of age gifts - excellent result”

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Posted 1 week ago

“It was very easy to navigate and the lady I was working with made the whole experience very positive and got me the desired ring.”

CustomMade Jewelers 5 star review on 31st March 2026

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Posted 1 week ago

“Responses were always quick, helpful, and polite. The product was great, and pricing and process were very transparent.”

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Posted 1 week ago

“Everything on the ring was expertly crafted. I only wish i personally got bigger emeralds on the ring. But that has nothing to do with the custom made team. They helped me for months with ideas and crafting designs and stayed in contact with me throughout the whole process. I look forward to our 5 year anniversary when i can get an even bigger ring. Thank you custom made and team.”

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Posted 1 week ago

“This place was recommended to me by my partner, and honestly I didn't know what to expect. I was surprised by the attentive communication and thorough breakdown of the ring making process. You are assigned a person who walks you through every step of the process, making sure you are satisfied each step of the way. They nailed my vision for my ring exactly and we're both so happy with it. Would definitely recommend.”

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Posted 1 week ago

“CustomMade was great. They were patient with my changing / updating designs and requirements, and provided me with a complete piece that was everything I could hope for. Looked great, came out as expected, and was reasonably priced. Will happily use them again.”

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Posted 1 week ago

“Ryn was my project manager. She was very helpful, kind, and patient with me in making my decisions for the perfect ring. She stayed within my budget and found the most beautiful natural diamond that my fiancé and I absolutely love. Overall it was a great experience. I will have them make the wedding band as well.”

CustomMade Jewelers 5 star review on 30th March 2026

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Posted 1 week ago

“CustomMade was flawless to work with. The design process was smooth and user-friendly. The communication and expectation on price and delivery time were right on the button. I got exactly what I wanted, when I needed it. Would recommend them to anyone else.”

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Posted 1 week ago

“This was our second project with Custom Made (matching wedding band to an engagement ring). although this project was a little more bumpy than I had liked, since we gave the project a healthy timeline, errors we able to be corrected on time and we got the perfect matching band. With enough time you can completly change your mind after the ring has been made, finished and ready to ship. They will melt it back down and recreate your vision if you are not happy with it. Keep in mind my project was somewhat difficult as the goal was to match the colour of two different types of gem stones and in the end it was perfect.”

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Posted 1 week ago

“I highly recommend CustomMade! I truly enjoyed every step of the process, and my project manager, Stephanie, was amazing, both friendly and incredibly helpful. She kept me updated throughout and even offered thoughtful suggestions to make the ring stand out. From sharing my initial inspiration to receiving the sketch, reviewing the 3D rendering, and finally seeing photos of the finished ring, the entire experience was seamless and exciting. I haven’t been able to stop admiring it since it arrived! Shipping was also impressively fast! The ring arrived within a week of my final payment. If you’re looking for the perfect engagement ring, CustomMade does an excellent job of bringing your vision to life.”

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Posted 1 week ago

“Ngl they are highkey a great place. I got mine and barely had to alter their first recommended ring. Great place and great buy. And surprisingly I’m not a bot”

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Posted 1 week ago

“I could not be happier with the outcome of the engagement ring! My Fiance loves the ring and even has me tell anyone who asks, what is the meaning behind everything on the ring. I lvoe the outcome and honestly would love to have them make a matching set of weddings bands for us because they are worth every penny! The process is smooth and precise and does not mmove forward unless you give them the OK. Do not be shy on how you want it because they are there to make sure your vision comes to life. If you want a beautifully made ring then I would recommend these guys in a heart beat!”

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Posted 1 week ago

“I wanted a custom ring that I couldn't find anywhere else and I'm so glad I went with CustomMade. Their designers and stone expert were so knowledgeable and helpful every step of the way. They made the process really easy and enjoyable. Once we had the ring design exactly how I wanted they jumped right in and had the ring made and shipped super quickly. It turned out even more stunning than I imagined and my Fiancee loves it. Thank you to everyone at CustomMade!”

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Posted 1 week ago

“I came into this project with a very specific vision in mind, and throughout working with Emily she was able to help me come up with not only what I wanted, but truly a one of a kind piece of jewelry. It is a ring so uniquely designed to what I love and shares my story with my partner. I’m so happy I chose to get my engagement ring through CustomMade and will recommend anybody also do so if they want a unique piece of art.”

CustomMade Jewelers 5 star review on 28th March 2026

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Posted 1 week ago

“She said yes! Everyone was very patient and helped with price matching the exact diamon I wanted. She loved the ring and is super excited that its a one of a kind ring that is just for her. This was a great experience.”

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Posted 1 week ago

“CustomMade was incredible to work with. I could always expect a response by the next business day that answered any questions I had with clarity and great amounts of detail. It was very clear that they wanted my attention, my support, and for me to save money. Speaking of, the ring was way cheaper than you would find at any big ring store AND it was custom. 10/10”

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Posted 1 week ago

“The resources were extremely useful and informative. The team was supportive and adjusted the design and models until I was 100% blown away. 10/10”

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Posted 1 week ago

CustomMade Jewelers is rated 5.0 based on 4,399 reviews