CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,776 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,776 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 20th August 2026

Emily Livingston

Paige T

CustomMade Jewelers 5 star review on 18th August 2026

Kevin Forge

1762

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had my wife's wedding bands created with Custom Made Jewelers and we could not be happier. The team on the Custom Made Jewelers website were incredibly helpful and professional. I sent in measurements and pictures of her engagement ring and they ran with it! I had them build two rings that surrounded her engagement ring, I was nervous about the fit up, but they are perfect! Thank you, Custom Made!”

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Posted 1 week ago

“We worked together to make the perfect engangement ring.”

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Posted 1 week ago

“The process was long, but worth every second. Sam is a fantastic Project Manager. She helped me choose a design that fit my vision for the rings. She kept me up to date during the whole process, and kept my rings within my budget. My wife loves the rings very much.”

CustomMade Jewelers 5 star review on 11th August 2026

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Posted 1 week ago

“My experience with CustomMade was EXCELLENT. I received high quality service and a high quality product. Iwould HIGHLY recommend CustomMade to anyone who wants to have their jewelry dreams become a physical reality!”

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Posted 1 week ago

“I absolutely loved my experience with CustomMade! They were very communicative every step of the way and they truly collaborated with me to determine the best tweaks to my design, understand what I wanted, made great suggestions, and were very patient. The ring I received is exactly how the renderings were, and the finished product is gorgeous! I would highly recommend them and would work with them again in the future.”

CustomMade Jewelers 5 star review on 10th August 2026

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Posted 1 week ago

“Order 2 rings that came out beautiful they were able to create the small details that I wanted with a moon and sun they were very flexible and helpful with adding or removing things and understanding with any problems that came up”

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Posted 1 week ago

“The employee helping with my order was super accommodating and helpful with my design wishes. I made a bit of changes throughout the process and she went right along with them!”

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Posted 1 week ago

“I had an amazingly smooth and exciting time designing my girlfriend’s engagement ring. An absolute pleasure working with them and will be working with Costumemade again.”

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Posted 1 week ago

“CustomMade Rings was an excellent place to go for making my custom ring! The team was incredibly easy to talk to, they worked fast, and I was included in every detail. The final product was stunning as well, I couldn’t recommend these people more!”

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Posted 1 week ago

“They had a straight forward and streamlined process which was easy to navigate. My project manager, Maxine, was incredibly helpful and a pleasure to work with. The ring turned out better than I could have imagined and is truly 1 of a kind.”

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Posted 1 week ago

“Very ideal for what we were looking for. I do wish they had a little bit more center stone options but I also understand they are a small growing company. They really are incredible and do listen to all feedback that you give and make sure that the ring is perfect and if they don't have quite what you're looking for, they look for an appropriate substitution. Also, I absolutely love the box that they ship the ring in.”

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Posted 1 week ago

“I had an idea. The team at Custom Made patiently made it a reality in precious metal, and at a cost far less than I'd imagined. Now I have a ring, & you should have them make your idea reality.”

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Posted 2 weeks ago

“Everything was super easy, I got exactly what I wanted, I didn’t have to do much to end up with a ring so beautiful. The process was simple and effective, and I honestly don’t think I would’ve ever found the right ring on my own.”

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Posted 2 weeks ago

“From start to finish CustomMade delivered an amazing consulting, design, and creation process for my wife's engagement and wedding rings. I had full control over what was ultimately approved for creation, and my project consultant never made me feel like I didn't know what I was talking about. Definitely recommend, cannot speak highly enough of the service and the product.”

CustomMade Jewelers 5 star review on 3rd August 2026

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Posted 2 weeks ago

“I discovered CustomMade online and rolled the dice. Their online process was easy and seamless - pick from a list of designs and or upload photos describing the ring you want created. I wanted the engagement ring to have custom engravings, engravings that I didn’t think would be possible. CustomMade and their project manager proved me wrong! I was very impressed with the process of the project, quick communication and follow-ups, with mock designs and redesigns with small details that I wanted, and they made possible. I am so pleased with the quality of how the ring turned out. I thought the design photos and 3D renderings were too good to be true. The ring is beautiful. The sparkle of the diamond, custom engravings, and shine of the platinum band really made this engagement special. They made what I thought would be impossible, possible.”

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Posted 2 weeks ago

“Overall, pretty good could use more updates throughout the waiting phase.”

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Posted 2 weeks ago

“They were extremely helpfully, and a very good quality ring.”

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Posted 2 weeks ago

“I am very pleased with the customer service the quality of work and the time frame it took to receive my purchase. I invite him encourage anyone who will have a interest in this company to give them a try you will not be disappointed and they are cost-effective for the metals that you are requiring.”

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Posted 3 weeks ago

“I would like to write a very positive review of my experience dealing with CustomMade in obtaining my custom signet Ring. Brian my Project Manager was outstanding. He helped me with the many changes and details so I was able to obtain exactly what I wanted. You would not go wrong by deciding to choose them for your custom ring. The are very detail focused and a pleasure to work with.”

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Posted 3 weeks ago

“Very happy with my experience they were so willing to make every change I needed to make it the perfect engagement ring. I want to thank the team and everyone who helped out. Thank you for a perfect experience.”

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Posted 3 weeks ago

CustomMade Jewelers is rated 5.0 based on 4,776 reviews