CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,399 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,399 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 7th April 2026

Anonymous

CustomMade Jewelers 5 star review on 6th April 2026

Jack Wood

Rodney Weekes

Anonymous

Marc De Amicis

1744

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had excellent experience designing my custom jewelry. Very professional firm to do business with.”

CustomMade Jewelers 5 star review on 27th March 2026

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Posted 1 week ago

“It was a great experience, I was able to submit a design I liked and the process was very streamlined lined”

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Posted 1 week ago

“My experience with custom made, was an amazing one my project manager was very friendly and flexible, she saw my vision and delivered. I would definitely recommend custom to anyone looking for an unique ring with charm and character that no one else will have”

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Posted 1 week ago

“I definitely recommend using CustomMade. They helped me design the perfect engagement ring for my fiancée! Could not have asked for a better experience shopping for and buying her engagement ring!”

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Posted 1 week ago

“I was hesitant at first when coming across CustomMade due to knowing nothing about them and their reliability. I was being asked for quite a bit of money for a piece that I was asking to be made from scratch. What I found throughout the process, was excellent communication, follow-up response, and everything in-between that made me comfortable throughout the entire process. Their whole production process is well thought out and backed by a personal guarantee that if I didn’t like the end result, I could send it back and start again— that’s exactly what ended up happening. While everything digitally produced, matched what I had envisioned, the actual piece just didn’t feel quite “right” in person. They took the ring back, went back to design with all of the feedback that I had provided after actually having worn the ring for a few days, and ultimately came back with a ring that was infinitely better than I expected in real person. If you’re looking for a customized piece of jewelry, I highly recommend using CustomMade to bring your vision to life!”

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Posted 1 week ago

“Working with Michael was a breeze. I only had a rough sketch of what I wanted. Custom Made actually improved the idea. I think the necklace looks wonderful. When I gave it to my daughter, she cried and thought it was awesome that the necklace is custom made. She hasn't taken it off since it arrived and she shows all her friends. I would definitely use Custom Made again. The necklace was made in a timely manner and the price I feel was right where it should be. I started my budget and that's where it stayed. They have me what I wanted and didn't try to upsell something I didn't want. I am very happy I found them!”

CustomMade Jewelers 5 star review on 26th March 2026

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Posted 1 week ago

“Started off with pictures that I was inspired by and we changed a few things very good communication skills they have to make sure you get exactly what you want. Very understanding on when you actually want to get the ring made, don’t rush you by any means. Got the ring in and so blessed to deal with such a great company to make such an amazing ring. Shipping is amazing and 100% recommend to anyone. Will be getting wedding bands through them as well”

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Posted 1 week ago

“This is my second charm by CustomMade. Both have been for topographical detailed gold charms of very small islands. As I was very happy with the previous work done in 2023, I came back again for this new one. The charm arrived on schedule - actually earlier than the estimated time. The work is beautiful. I had provided some pictures and map representations of the island, and from those CustomMade was able to replicate the island accurately, both in outline and in detail. Communication was outstanding. Every step of the way is detailed, with questions answered, constant sketches and pictures provided, and changes made when requested. I will definitely be back when I have another custom project. I recommend CustomMade based upon my two experiences. My wife is going to be surprised and happy when I present this charm to her while on our vacation. Thank you CustomMade.”

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Posted 1 week ago

“10/10, I had a great experience. I had an idea but I was lost. The team at custom made walked through step by step to make my vision into reality. My fiance and I could not be happier.”

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Posted 1 week ago

“I had the pleasure of working with Lexi for our engagement ring and I loved every process! I was so excited to wake up the next day and see new pictures of the project. 10/10 would recommend!! Thank you!”

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Posted 1 week ago

“The team was very helpful and all communication was met with prompt response as well and a smooth design and manufacturing process.”

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Posted 1 week ago

“The ring is the exact design which I submitted with all the details. Easy company to work with to get it right.”

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Posted 1 week ago

“amazing she said yes and has been obssesed with the ring every since thank yall soo much”

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Posted 1 week ago

“Really great and professional from engagement to wedding day. worked with me every step of the way. can't recommend them enough”

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Posted 2 weeks ago

“Every step of the process was very indepth and took great care into making sure the ring for my purposal to my girlfriend is as perfect as she is.”

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Posted 2 weeks ago

“Absolutely amazing work, my ring came out better than I could have even expected and my fiancé adores her ring!!! Vivian & Nix were amazing to me and made the process super easy!!”

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Posted 2 weeks ago

“Our experience was absolutely top notch! After my fiance went through Custom Made for my engagement ring, we knew we wanted to continue working with them for a custom wedding band. We worked with Katy, and she made the experience so easy, clear, and fun. My wedding band turned out exactly how I hoped!”

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Posted 2 weeks ago

“Excellent customer service- Emily is the best! Super helpful and responsive, patient with my tweaks and changes to the design, and insightful when I wasn’t sure what direction to go. After receiving the ring I was not disappointed! It’s beautiful, unique, and totally fits my wife’s personality. She loves it and gets tons of compliments on it everywhere she goes. She shows it off proudly and I tell everyone where to find their own custom jewelry. Also worth mentioning, the price tag was significantly more reasonable than I expected. Most places would penny charge 4-8k for what I designed for my wife but ours landed just under 2k with tax. Well worth the purchase if it’s in the budget and you’re looking for something unique and high quality!”

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Posted 2 weeks ago

“Excellent customer service and excellent craftsmanship. If they made different jewelry I would permanently buy from them only.”

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Posted 2 weeks ago

“CustomMade did an excellent job of turning the design I provided into beautiful sets of silver cufflinks, and I have ordered more several times since. They communicate thoroughly throughout the process, as well.”

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Posted 2 weeks ago

CustomMade Jewelers is rated 5.0 based on 4,399 reviews