CustomMade.com have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
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I was astonished at how our actual rings turned out too, they looked exactly like the concept art! My husband and I are super happy with how everything turned out! We thought getting the rings of our dreams was going to be impossible and outlandishly priced, but I think we found a great medium.
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- Anonymous
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Not only did they deliver two stunning rings, but they also did so at a price comparable to—or even better than—what you'd find at major retailers.
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- Hunter Smith
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I told her, I paid a fair price for a personal treasure.
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- HASAAN KIRKLAND
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I had an awesome experience with CustomMade. At first I wasn’t sure if the site was legit but was quickly reassured by the teams quick responses and by the numerous 5 star reviews. The Team were brilliant in helping me design the perfect ring for my girlfriend. It was a seamless experience and I highly recommend it. I live in Australia too and the delivery worked with no problems at all.
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- Anonymous
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I couldn’t be happier with my custom ring from CustomMade. The craftsmanship is exceptional, and the entire process, from design to delivery, was smooth and professional. The team was attentive to every detail and brought my vision to life beautifully. It’s a truly unique piece that I’ll treasure forever!
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- Mohammed Alhassan
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International delivery.
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- Marius Gabriel Comsa
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I kindly request either a refund or assistance in rectifying these issues promptly.
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- Kayla Mills
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You don't want a review from me. My husband ring was shipped back to you guys yesterday for a full refund.
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- Kylee Baker
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So I have sent a message and got either send back for refund or buy a new one in gold, and its really not plausible to send it back, So I have asked for a partial refund as its not what I bought, I bought a pure silver ring, pure silver doesn't turn black in 2 weeks or wearing it.
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- Rhiannon Phipps
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Their customer service was impeccable, and the product was absolutely stunning — delivered right on schedule.
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- Teresa Lindenmeier
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I will gladly recommend Custom Made to anyone looking for exceptional service, craftsmanship, and integrity.
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- Hunter Smith
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Very happy with the service and quality of product I recieved from CustomMade.
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- Anonymous
