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CustomMade Jewelers Reviews

5.0 Rating 5,005 Reviews
A
Happiness Grade
Read CustomMade Jewelers Reviews

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

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Location:

90 Sherman St, CustomMade.com,\n90 Sherman St, CustomMade.com

CustomMade Jewelers have a Customer Happiness Grade of A. Customers love their prices, delivery and customer service.

A

Price - Excellent

95.15%
Industry Average
“ Custom Made was an amzing experince from start to finish! I really enjoyed getting set up with a project manager and being able to get all of the details to exactly how i wanted it. I definitely wouldn't have gotten this nice of customer service, unique piece, fast response times, and price anywhere else, and I really tried to look fo another better site or local jewlery and I couldnt find anything else that would beat the experiance that I had with Custom Made!!! A special shoutout to my Project Manager Lexi who was super helpful and always answered my questions fast and with friendly detailed answers! ”
- Scott Stewart Jr
“ Such a great experience. My project manager Emily made everything so easy, they worked with me on price, gem, and made sure every question I had was answered. ”
- Kelsey Pierce
“ My project was a recreation of the engagement ring that was lost for my wife. From submitting pictures to picking stones the process was very smooth and turn around was quick for a hand made price ”
- JASON PENNEY
A

Delivery - Fast

93.48%
Industry Average
“ There were a couple of slight delays with the piece I commissioned and I had to be the one to inquire as to the nature of the delay and the updated expected delivery time. ”
- Devlin Talbert
“ The delivery required a signer at my end which I greatly appreciated. ”
- Nathan McQuitty
“ Incredible customer service. Listened to every change I suggested, little or big, until we created the exact ring I was hoping for. April was super friendly and made the whole experience so easy! Delivery only took one day to ship to Canada! ”
- Jaden Dosanjh
97.46%
Industry Average
“ Easy process; top quality and great customer service! ”
- Tim Reed
“ They offered me multiple options and the customer service couldn't have been more pleasant. ”
- Dr. Ew
“ Custom Made was an amzing experince from start to finish! I really enjoyed getting set up with a project manager and being able to get all of the details to exactly how i wanted it. I definitely wouldn't have gotten this nice of customer service, unique piece, fast response times, and price anywhere else, and I really tried to look fo another better site or local jewlery and I couldnt find anything else that would beat the experiance that I had with Custom Made!!! A special shoutout to my Project Manager Lexi who was super helpful and always answered my questions fast and with friendly detailed answers! ”
- Scott Stewart Jr