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CustomMade.com Reviews

5.0 Rating 4,128 Reviews
A
Happiness Grade
Read CustomMade.com Reviews

About CustomMade.com:

CustomMade is the world's largest online custom jeweler. We design and make everything from scratch, at a price that's roughly the same as buying something off the shelf. We specialize in engagement rings and wedding bands, but also make signet rings, pendants, necklaces, and statement rings. If you have an idea for a piece of jewelry, please come chat with us. If you would like to read more reviews of our service and/or view a portfolio of our completed work, please go here: https://www.custommade.com/reviews/

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Location:

90 Sherman St, CustomMade.com

A

Delivery - Fast

93.10%
Industry Average
For me it took about 30 days from first contact to completed plan and delivery.
posted 3 weeks ago - Anonymous
Once I received the ring, I was greeted by a very fast delivery man with a big box.
posted 2 months ago - Missy Leonard
Shipping process was also really great! I was not able to receive the ring at my home for a few reasons - one being that I would be working during normal delivery hours and that I live with my spouse would I am proposing to and am trying to keep the details of the proposal as under wraps as possible.
posted 2 months ago - Taylor Quackenbush
Second time to order from CustomMade and proved the excellent response, design, communication, quality, and delivery experienced 3 years ago was no fluke. They will continue to be a top choice for me when considering special gifts to my family members.
posted 2 months ago - Tom O'Neil
From the initial design consultation to the final delivery, every step of the process was handled with professionalism, patience, and genuine care.
posted 2 months ago - Bennie W. Pharr IV
On top of it, they helped me design a ring to match my finance’s ring perfectly, and I have never been so excited to receive a delivery ever.
posted 2 months ago - Owen Popelka
Extremely good communication throughout. I was always kept in the loop about the progress of my design. Any ideas I had were well visualised to help me understand my options. Great to have a render before production to ensure i’m happy before going ahead. Packaging and delivery good. Just on the expensive side.
posted 3 months ago - Anonymous
I was told to expect up to 20% charge for the delivery.
posted 4 months ago - Anonymous
I had an awesome experience with CustomMade. At first I wasn’t sure if the site was legit but was quickly reassured by the teams quick responses and by the numerous 5 star reviews. The Team were brilliant in helping me design the perfect ring for my girlfriend. It was a seamless experience and I highly recommend it. I live in Australia too and the delivery worked with no problems at all.
posted 4 months ago - Anonymous
I couldn’t be happier with my custom ring from CustomMade. The craftsmanship is exceptional, and the entire process, from design to delivery, was smooth and professional. The team was attentive to every detail and brought my vision to life beautifully. It’s a truly unique piece that I’ll treasure forever!
posted 4 months ago - Mohammed Alhassan