Login
Start Free Trial Are you a business? Click Here

CustomMade.com Reviews

5.0 Rating 4,211 Reviews
A
Happiness Grade
Read CustomMade.com Reviews

About CustomMade.com:

CustomMade is the world's largest online custom jeweler. We design and make everything from scratch, at a price that's roughly the same as buying something off the shelf. We specialize in engagement rings and wedding bands, but also make signet rings, pendants, necklaces, and statement rings. If you have an idea for a piece of jewelry, please come chat with us. If you would like to read more reviews of our service and/or view a portfolio of our completed work, please go here: https://www.custommade.com/reviews/

Visit Website

Location:

90 Sherman St, CustomMade.com

A

Customer Service - Good

99.09%
Industry Average
From the Project Manager to the turn around time, my experience with CustomMade for my engagement ring was stress free and very communicative. My concerns and questions were addressed in a timely manner and the ring turned out beautiful. Keep this wonder customer service up and you be a big little company in no time!
posted 1 week ago - Kelly Harnett
This was such a wonderful experience! I had great customer service and process team throughout the process who were supportive, encouraging, excited with the plan, and very transparent with what to expect with each step and cost involved.
posted 2 weeks ago - Stacie DePriest
The customer service is the best I’ve ever experienced as well.
posted 3 weeks ago - Justin Tillman
I will not only continue to recommend CustomMade for their work but will continue to have them service my Signet ring to ensure it remains in good quality and care.
posted 3 weeks ago - Brian Novak
The service was wonderful and any time I asked a question I got a response quickly. The ring turned out exactly how I wanted it to and I could not be more happy with the service.
posted 3 weeks ago - Joseph Rigo
I inquired for a custom ring and was met with exceptional customer service.
posted 3 weeks ago - Anonymous
You won’t find that kind of service anywhere else! If you’re on the fence about putting your trust into custommade, I really encourage you to do it.
posted 4 weeks ago - Karlie Beattie
Excellent customer service, great quality.
posted 4 weeks ago - Trevor Roffey
Everything went better than I could've hoped for. Nice, good and effiecient service. Every deadline they gave me, which I was content with, they beat it. I ended up having my ring 7 days before their deadline and 10 days before the one I myself had made. I know not everyone can have just as good an experience as I did, but they are amazing. I'll use them for our wedding band as well.
posted 1 month ago - Zakarias Christensen
Fantastic service, they were extremely punctual with my project, made my proposal feel easy, I couldn’t recommend enough! Beautiful quality work.
posted 1 month ago - Steven Snow