Login
Start Free Trial Are you a business? Click Here

CustomMade Jewelers Reviews

5.0 Rating 4,325 Reviews
A
Happiness Grade
Read CustomMade Jewelers Reviews

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,\n90 Sherman St, CustomMade.com

A

Customer Service - Good

98.66%
Industry Average
Absolutly amazing experience working with the team. Great communication, excellent service thru the entire process. 100% reccomend trusting them with your next project
posted 2 weeks ago - John Bassett
Amazing customer service. Went out of their way to help. Really listened to requests and kept me updated. The finished product was stunning, and it was under cost and ahead of schedule too. Really couldn't ask for more. Thank you so much.
posted 1 month ago - Jack Stanyard
Excellent customer service: attentive and efficient at every stage! A magnificent piece; impeccably crafted, with precision and attention to detail. Custom Made is highly recommended for creating pieces that will become family heirlooms and treasures! A big thank you to the whole Team!
posted 1 month ago - Rosalba Valle
The whole experience was very efficient and in good communication. My design was very off the wall, and unique - and experts helped me every step of the way. Fantastic service, rare in 2026.
posted 1 month ago - Austin Franck
The entire process from beginning to end was timely, organized, and friendly. The staff listened to everything I had to day, kept me informed, gave me updates, and generated models with everything I asked for. The results were exactly what I wanted. Thank you for your excellent service!
posted 1 month ago - Michael Nygaard
The quality of customer service and product are absolute top tier! Plus, they kept everything within my budget.
posted 1 month ago - Abigail Herman
From the very beginning, their customer service and support were truly top-notch.
posted 2 months ago - Karen Martin
Wow I have never experienced such an amazing Costumer service. My every fuss and details was redesigned like almost 10 times till we got to the perfect product. Each person on different designs teams I was speaking to had such a quick replays that I do t have to worry to much.
posted 2 months ago - Sandra Kruze
I considered making some alterations because I didn't have quite the right idea about the size of stones I requested, but my fiancee loves the ring and she refuses to part with it for alterations! Overall I couldn't be happier with this service.
posted 2 months ago - David Granger
This company was the best ! Their customer service was amazing, kept me updated daily. I had input on all the renderings , and design changes.The finished product was absolutely beautiful, exactly what I wanted. Gave it to my husband for Christmas, he loved it, was so surprised, and impressed. The workmanship is top notch. I highly recommend this small business ….quality work, quality customer service. Lynne Williams
posted 2 months ago - Lynne Williams