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The entire process from beginning to end was timely, organized, and friendly. The staff listened to everything I had to day, kept me informed, gave me updates, and generated models with everything I asked for. The results were exactly what I wanted. Thank you for your excellent service!
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posted 1 week ago
- Michael Nygaard
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The quality of customer service and product are absolute top tier! Plus, they kept everything within my budget.
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posted 1 week ago
- Abigail Herman
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From the very beginning, their customer service and support were truly top-notch.
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posted 2 weeks ago
- Karen Martin
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Wow I have never experienced such an amazing Costumer service. My every fuss and details was redesigned like almost 10 times till we got to the perfect product. Each person on different designs teams I was speaking to had such a quick replays that I do t have to worry to much.
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posted 3 weeks ago
- Sandra Kruze
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I considered making some alterations because I didn't have quite the right idea about the size of stones I requested, but my fiancee loves the ring and she refuses to part with it for alterations! Overall I couldn't be happier with this service.
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posted 1 month ago
- David Granger
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This company was the best ! Their customer service was amazing, kept me updated daily. I had input on all the renderings , and design changes.The finished product was absolutely beautiful, exactly what I wanted.
Gave it to my husband for Christmas, he loved it, was so surprised, and impressed. The workmanship is top notch. I highly recommend this small business ….quality work, quality customer service. Lynne Williams
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posted 1 month ago
- Lynne Williams
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The whole process was extremely simple and the customer service was some of the best I’ve ever had.
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posted 1 month ago
- James Earl
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I have used this service for the 2nd time and it was as good as the first. I highly recommend customMade for anyone who is wanting to gift someone something truly special. This team is phenomenal. I was constantly kept in the loop. They would respond to all my questions very quickly and most importantly, the collaboration part of it all was magical. The team really care about your idea and want to bring it to life as much as you do.
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posted 1 month ago
- Daniel Ahmadi
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However, I am glad that I put my trust in CustomMade because the finished product and the customer service far exceeded my expectations.
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posted 1 month ago
- Sean Acebedo
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From the Project Manager to the turn around time, my experience with CustomMade for my engagement ring was stress free and very communicative. My concerns and questions were addressed in a timely manner and the ring turned out beautiful. Keep this wonder customer service up and you be a big little company in no time!
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posted 2 months ago
- Kelly Harnett
