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CustomMade.com Reviews

5.0 Rating 4,125 Reviews
A
Happiness Grade
Read CustomMade.com Reviews

About CustomMade.com:

CustomMade is the world's largest online custom jeweler. We design and make everything from scratch, at a price that's roughly the same as buying something off the shelf. We specialize in engagement rings and wedding bands, but also make signet rings, pendants, necklaces, and statement rings. If you have an idea for a piece of jewelry, please come chat with us. If you would like to read more reviews of our service and/or view a portfolio of our completed work, please go here: https://www.custommade.com/reviews/

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Location:

90 Sherman St, CustomMade.com

A

Customer Service - Good

99.09%
Industry Average
Excellent, reliable and timely service with world class communication standards! Simply ecstatic!
posted 1 week ago - Gift Bakumbi
This was a wedding present to my brother and it landed perfectly. It was the talk of the wedding and I was really happy with the finished product. The end to end service was really great - fast communication and dedicated responses. It was also great to receive the 3D renders to get a feel for what the finished product would look like and I appreciate the effort into producing multiple renders to help me with my decision.
posted 1 week ago - Drew Abela
This time to create wedding bands on a very short timeline, requiring the rush service.
posted 3 weeks ago - Alex Wesolowski
Great service! The team responds quickly and they bring you through every step of the process so that you can get exactly what you're looking for. The designers are talented and creative. I gave them a few ideas and they brought it all together beautifully for me. I am very pleased with the final result. Reasonable prices, great customer service, and fast turnaround times. All around great company.
posted 3 weeks ago - Gelato Benne
They truly provide excellent service and good value for the work they do.
posted 3 weeks ago - Spencer Quimby
I’m so happy I chose custom made. Amazing customer service and so helpful with everything. Everything I wanted and had in mind came out so perfectly in person. I was really blown away. They did such a great job.
posted 1 month ago - Julian Castro
I could not be happier with how my ring turned out. It's so perfect. And customer service was absolutely incredible. I would 1000% recommend.
posted 1 month ago - Amber Combs
Customer service is outstanding. Very responsive and understanding. Everyone I worked with to design my fiancées ring truly had a passion for this.
posted 1 month ago - Jake Heil
Amazing service! I didn't know exactly what kind of ring she wanted and with some easy back and forth, the designs that were made helped me visualise what I wanted. I'm so happy with this ring and I'm so excited to give such a special piece, to my special woman.
posted 1 month ago - Rhys Williams
I could not have asked for better customer service and care! They are absolutely amazing here and I highly recommend! Ryn was amazing and she talked through everything with me and kept me updated on everything as it was happening. The ring came out better than I imagined and when i actually popped the question she was in love with the ring as well! Highly highly recommend custom made for all your ring needs!
posted 1 month ago - Christian Martin