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CustomMade.com Reviews

5.0 Rating 3,856 Reviews
A
Happiness Grade
Read CustomMade.com Reviews

About CustomMade.com:

CustomMade is the world's largest online custom jeweler. We design and make everything from scratch, at a price that's roughly the same as buying something off the shelf. We specialize in engagement rings and wedding bands, but also make signet rings, pendants, necklaces, and statement rings. If you have an idea for a piece of jewelry, please come chat with us. If you would like to read more reviews of our service and/or view a portfolio of our completed work, please go here: https://www.custommade.com/reviews/

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Location:

90 Sherman St, CustomMade.com

A

Customer Service - Good

99.08%
Industry Average
Their customer service was impeccable, and the product was absolutely stunning — delivered right on schedule.
posted 2 weeks ago - Teresa Lindenmeier
I will gladly recommend Custom Made to anyone looking for exceptional service, craftsmanship, and integrity.
posted 2 weeks ago - Hunter Smith
Very happy with the service and quality of product I recieved from CustomMade.
posted 2 weeks ago - Anonymous
My experience with custom made was absolutely amazing. They were helpful every step of the way and really took my needs and concerns into consideration. They were always polite and did as many revisions as I needed to make sure the ring was perfect. I would definitely recommend their service.
posted 2 weeks ago - Kandace Johnson
Excellent service! Communication was provided every step of the way. Our piece turned out absolutely beautiful.
posted 2 weeks ago - Jackie Ornelas
Awesome communication and customer service throughout the whole process. Fast responses and always super helpful with questions. End product is everything that I wanted. The team repeatedly went above and beyond throughout my project. Highly recommend.
posted 2 weeks ago - Anonymous
It is a testament to exceptional design, meticulous craftsmanship, and outstanding customer service.
posted 3 weeks ago - Ryan M
Easy process! The team crushed all our expectations and put together beautiful, unique pieces for our wedding band sets. Communication, expectations and customer service was excellent. They made the process super easy and convenient!
posted 3 weeks ago - Garret Bruce
CustomMade was absolutely amazing to work with from beginning to end. They made my dream ring come to life very fast! I was absolutely stunned with the final result. They keep you in the loop every step of the way and have the most amazing customer service. If you are thinking about working with CustomMade, I have only two words for you... DO IT!! I promise you will not regret it!
posted 1 month ago - Alex Seliske
What really sets Custom Made apart, though, is their incredible customer service.
posted 1 month ago - Donny Hearne