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CustomMade.com Reviews

5.0 Rating 3,960 Reviews
A
Happiness Grade
Read CustomMade.com Reviews

About CustomMade.com:

CustomMade is the world's largest online custom jeweler. We design and make everything from scratch, at a price that's roughly the same as buying something off the shelf. We specialize in engagement rings and wedding bands, but also make signet rings, pendants, necklaces, and statement rings. If you have an idea for a piece of jewelry, please come chat with us. If you would like to read more reviews of our service and/or view a portfolio of our completed work, please go here: https://www.custommade.com/reviews/

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Location:

90 Sherman St, CustomMade.com

A

Customer Service - Good

99.08%
Industry Average
Fantastic service, worked perfectly within my budget to produce a on of a kind ring, super responsive cominication. Very knowledgeable project manager who was able to bring a very complex design into reality would highly recommend
posted 1 week ago - John Evans
I was looking for an Engagement ring after my first attempt failed. Time was short and was of the essence. I literallstumbled on CustomMade with butter flies in my stomach and few moments to spear I engaged CustomMade. They were friendly, courtious and professional. They kept me informed every step of the way. I was complely satisfied with the final product and more satsfied when in came in before schedule. I highly recommend CustomMade because of their craftmanship, customer service and professionalism
posted 1 week ago - Joshua Burnett
I even had to take a 2-3 month break before I was able to move forward for personal reasons, and when I was ready to continue we picked up right where we left off! Truly some of the best service I've seen in a company, HIGHLY recommend this company.
posted 2 weeks ago - CHRISTIAN THREET
Fantastic customer service, even better product! My fiancé was over the moon with her ring!
posted 2 weeks ago - Griffamundooo
Great job with the ring and wonderful service they are willing to wait for you aslong as you need to and I trusted them without knowing what the outcome would be and yet it was gorgeous thank you guys for you’re patience and all you’re help
posted 4 weeks ago - William Briza
I received excellent communication and process from CustomMade, as well as an excellent beautiful ring. The designer improved on my original suggestion and the ring sizing kit was very helpful. I love my ring and highly recommend CustomMade for service, quality, ease of ordering, and price.
posted 1 month ago - Clary Carter
Not only was the service and communication awesome, but I appreciated that they gave their opinion on certain things I was unsure about and provided multiple different designs for me to choose from.
posted 1 month ago - Anonymous
The service was really amazing.
posted 1 month ago - David Bschorr
Excellent service, excellent options, and very friendly staff. I had three people helping me and all of them were really helpful and friendly. No issues whatsoever.
posted 1 month ago - Alexander Mahoney
Great experience, their support and expert knowledge made the whole process speedy and enjoyable. Very quick responses with effective communication and speed of process. I chose the rush service as i was in a hurry but in reality you can take your time and design something perfect, they make it possible to create your own ring for a fair price. Overall an outstanding experience.
posted 1 month ago - Gustav Hjortkær Nordby