CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,969 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,969 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	6 - 12 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 24th August 2026

1760

Anonymous

Anonymous // 01/01/2019

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“Not only was the customer service 10/10 but the product was exactly what I desired and no one else will will ever have! Can’t recommend enough”

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Posted 6 days ago

“Fantastic experience from start to finish. They were patient, knowledgeable and supportive of making sure the piece was exactly what I was looking for. It turned out amazing!”

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Posted 6 days ago

“My experience working with CustomMade was perfect! They made the process extremely simple and accommodated to everything and anything I requested. The communication was tip top and I’m overall very happy with everything about them !”

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Posted 6 days ago

“My ring turned out great and was finished/delivered faster than expected. Rachel was a great project manager with great communication during the whole process.”

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Posted 6 days ago

“Communication was absolutely amazing throughout the entire process and when the ring arrived it was everything I envisioned and more. Go with custom made if you want a process that’s easy, fun, and a team that’s quick to respond and a ring that’s only yours.”

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Posted 6 days ago

“CustomMade helped my husband and I design an anniversary band that he wanted to gift me for our five-year wedding anniversary and the result was nothing short of stunning! This is my second time using CustomMade for a custom ring and I cannot recommend them enough--Kesi and Vincent made the entire process smooth, collaborative, and respectful, and everything was done with so much care for what we wanted out of this ring. We had a ton of questions and went back and forth on a few design elements, but at no point did we feel rushed or ignored--every question was answered promptly, every request fulfilled and adjusted until we had a final product we were happy with. The ring is beautiful and everything we were hoping for--we're so grateful to CustomMade for making our five year anniversary so special!”

CustomMade Jewelers 5 star review on 12th October 2026

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Posted 6 days ago

“This experience was amazing! They kept great communication throughout the whole process and made my ring even better than i could have imagined.”

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Posted 1 week ago

“It was fantastic, they helped me figure out exactly what I wanted and then made a perfect ring.”

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Posted 1 week ago

“Incredibly happy with the purchase of the ring - the team worked with me through many revisions to ensure that I recieved the perfect custom ring for my fiance.”

CustomMade Jewelers 5 star review on 10th October 2026

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Posted 1 week ago

“From start to finish this has been a wonderful experience. I proposed yesterday and I feel it’s safe to say my partner would agree. Everyone I worked with was fantastic - patient and helpful. The designers, incredibly talented. 10 out of 10 all around.”

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Posted 1 week ago

“They had excellent service always offering help with exactly what I needed and delivered the piece I, and my soon to be fiance, desired. Prices were reasonable for the service the only high costs were because the market is bad. Always speedy with responses as well and helpful when unsure of what to do with multiple options of what the ring could look like in the most minutiae of detail.”

CustomMade Jewelers 5 star review on 9th October 2026

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Posted 1 week ago

“I have had two pieces made from Custom Made and both experiences have been phenomenal. The team is so wonderful and makes the process of creating a piece so much fun. Everyone I have worked with has taken so much time and care to get everything exactly right and both of my pieces have come out perfect and of absolutely top notch quality. If you want a custom piece do not hesitate to work with Custom Made. Absolutely the best!”

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Posted 1 week ago

“I couldn’t be happier with my experience with CustomMade Jewelers! From start to finish, the entire team was incredibly helpful, professional, and genuinely caring. They made the whole process easy and stress-free, and the craftsmanship of the finished piece was absolutely amazing. You can really see the time, care, and attention to detail they put into their work. I’m extremely grateful for everything they did and couldn’t be happier with how everything turned out. If you’re considering a custom piece, I highly recommend CustomMade Jewelers. They truly went above and beyond! 💎”

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Posted 1 week ago

“They were super easy to work with I loved the idea of having a project manager updating every step of the way. My PM was incredible very knowledgeable and helpful! My fiancé loved the ring!!”

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Posted 1 week ago

“I had a great experience! My project manager, Emily, was very communicative and helpful. They even got the ring to me earlier than I initially asked. She said yes. I hope to get our wedding bands from Custom Made as well!”

CustomMade Jewelers 5 star review on 8th October 2026

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Posted 1 week ago

“So far I’ve loved CustomMade. I have not given her the ring yet but hopefully it is sturdy. From what I’ve seen in the ring it seems to be of the highest quality.”

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Posted 1 week ago

“Very patient and attentive to requests.”

CustomMade Jewelers 5 star review on 6th October 2026

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Posted 1 week ago

“I am so grateful to April and the Custommade team for making my dream ring a reality! I felt incredibly supported throughout the entire process and I couldn't be happier with the result!”

CustomMade Jewelers 5 star review on 5th October 2026

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Posted 1 week ago

“I was very impressed with both the final product and the process itself. I was kept in the loop as to what the stage was, provided photo's of both the generated look and the finished look after approval, and it looks fantastic. I love the look of it and I know that my dad is too when he gets it. Thank you all very much!”

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Posted 1 week ago

“I didn't have a very defined vision for what I wanted, but the CustomMade Jewelers showed me my options and helped me design my perfect wedding ring! Thank you so much for helping me make such a special and perfect ring!”

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Posted 1 week ago

CustomMade Jewelers is rated 5.0 based on 4,969 reviews