CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,993 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,993 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 24th August 2026

1760

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience buying a ring with CustomMade was pretty good. Buying a ring is a nervous ordeal to begin with especially when making a custom ring and both my point of contact and the swiftness of the company made everything go incredibly smooth. There was a small hiccup where they left an intended design out of the final product, however I can see why implementing it would be difficult so I'm not really upset about it as much as I hoped they would've communicated it but to be fair I didn't catch it when they sent pictures myself. The ring I received otherwise is beautiful and exactly what I had asked for. When I eventually propose the special moment will be complete with a special ring made by this great company”

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Posted 1 week ago

“The experience and final product that Custom Made provided was top notch. My project manager, Allison, was very timely in her responses and made the process so smooth! The setup of the website and the clearly laid out process made everything simple and easy. The final product was outstanding! I could not be happier with the ring Custom Made created for me. They stayed well within my budget and I feel like I got great bang for my buck. My fiance knowing that I designed the ring made it all the more special to her. If you are looking at rings I highly recommend going through Custom Made. Not just for the personalization of the ring, but for working within your budget too.”

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Posted 1 week ago

“Excellent communication and excellent product!”

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Posted 1 week ago

“The team were amazing to work with start to finish. Answered all my questions and provided plenty of updates as my ring was progressing”

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Posted 1 week ago

“It was a very smooth and easy process to get my now fianceé's engagement ring designed! She loved each and every custom detail.”

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Posted 2 weeks ago

“I felt so listened to and cared for throughout the entire experience! It was difficult to find a company that could offer me the custom design I was looking for, for my lovely partner, while working within the budget I felt comfortable with. And y’all made it happen! It’s been a dream. The entire process from start to finish felt intentional, allowing me to feel in control of the entire process, while trusting the professionals to make this project come to life beautifully. I am so grateful for this experience, and will absolutely be ordering our wedding bands from them in the future!”

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Posted 2 weeks ago

“Wonderful custom project yet again! I am always impressed by the quality from CustomMade. They worked with me to make the design more feminine while maintaining the essence of the original piece.”

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Posted 2 weeks ago

“The absolute best experience I ever could have had! I was matched with Lily, who was so kind and took all the time she needed to explain the process and allowed me to ask all the questions I wanted. The ring ended up being literally perfect and so affordable too! I have already been recommending them to all my other friends thinking about engagement and I will sing Custom Made’s praises for the rest of my life!”

CustomMade Jewelers 5 star review on 18th October 2026

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Posted 2 weeks ago

“CustomMade has made my entire ring shopping experience super easy! I purchased an engagement ring and a wedding band, and Emily did a fantastic job communicating with me and helping me design the perfect ring for my fiancée. I really appreciate her help and guidance throughout the process. I couldn’t be happier with the experience!”

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Posted 2 weeks ago

“The process of designing the ring was very easy and the communication was excellent. I like how they provided pictures for all stages and the finish product turned out amazing.”

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Posted 2 weeks ago

“Unique options and a very fun process. Ring turned out great and she said yes!”

CustomMade Jewelers 5 star review on 15th October 2026

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Posted 2 weeks ago

“Truly love working with the designers! They were able to create the perfect ring with just a couple of pictures & a few back-and-forth emails. I’ve had the rings designed & created and am looking forward to future projects”

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Posted 2 weeks ago

“My project was a recreation of the engagement ring that was lost for my wife. From submitting pictures to picking stones the process was very smooth and turn around was quick for a hand made price”

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Posted 2 weeks ago

“I have worked with two people over the course of the last year and they have both been great. Incredibly patient and worked very well with me. Everything we made has turned out beautifully.”

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Posted 2 weeks ago

“I honestly couldn’t be happier with the whole experience of ordering my engagement ring. From start to finish, they made the entire process so easy, and stress-free. They were amazing throughout, making sure everything went smoothly and that I felt confident with my order.”

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Posted 2 weeks ago

“Amazing communications and great response time, the best service I’ve ever had for a ring and delivered a beautiful piece.”

CustomMade Jewelers 5 star review on 14th October 2026

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Posted 2 weeks ago

“10/10 such a great experience, I really appreciated how much the team was willing to work with me in terms of looks and pricing. Very open about the entire process and the ring looks amazing.”

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Posted 2 weeks ago

“Super easy to setup. Was also able to keep the secret from my now fiancée, making the surprise that much better!!! I couldn’t recommend them enough, super happy with the product, service and results!!!”

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Posted 2 weeks ago

“I couldn’t be happier with my experience with CustomMade. I worked with Jordan to design my ring and they were unbelievably helpful and responsive. They took my vision and perfected it. The ring is pristine quality. I’m in love with whaat they created and the people I worked with seem to be too.”

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Posted 2 weeks ago

“I cannot recommend CustomMade Jewelers highly enough. I came to them with an idea for a deeply personal custom signet ring for my sons— every element means something special to our family- and they brought it to life even more beautifully than I'd imagined. Working with Seth, my project manager, was a genuine pleasure: patient, responsive, and willing to refine every detail until it was exactly right. And when part of the first version didn’t meet my expectations, CustomMade’s team remade the entire ring at no cost to me and no pushback- they simply stood behind their work until I was happy. The craftsmanship is stunning: crisp detail, clean engraving, and a solid, substantial weight that makes it feel like the heirloom it’s meant to be. A custom piece like this is a real investment, and CustomMade has earned every bit of my trust. I’m already planning two more with them. Fa’afetai tele lava, CustomMade for creating this legacy piece that will be treasured for generations.”

CustomMade Jewelers 5 star review on 13th October 2026

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Posted 2 weeks ago

CustomMade Jewelers is rated 5.0 based on 4,993 reviews