CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,531 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,531 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 17th May 2026

1743

Anonymous

Anonymous // 01/01/2019

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“My experience was wonderful, the customer service with custom-made made the process very easy but they still left the door open for any alterations and reminded me that I was in control of the project.”

CustomMade Jewelers 5 star review on 11th April 2026

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Posted 1 month ago

“I worked with grace over the course of about 9 months designing the perfect ring fo my (now fiancée) Grace was very helpful she didn't presure me to make a decision, she was very responsive (often same day) she was veey good to give me all the options with all the draw backs. And the diamonds quality was absolutely stunning and true to the advertised rating. 10 out of 10 i will be using custom made for the wedding band.”

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Posted 1 month ago

“The team that worked with me on my design were so helpful. If the project lead wasn’t available, someone else was there to assist me in the process. I am so thankful to have had the opportunity to use CustomMade. The ring came out perfect.”

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Posted 1 month ago

“Easy, amazing, made to your liking! Do it!”

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Posted 1 month ago

“I can't thank you guys enough for all your hard work to get everything made for such a beautiful product! I appreciate all of your hard work, and I will definitely be passing you along my chain of friends and family for future projects!”

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Posted 1 month ago

“The process of having the ring created was fairly straightforward. I like the fact that I was a able to submit my ring idea along with a price range for which I was given a sketch to work off of. Sarah was great about keeping me informed through the process. Having the visual of the conceptual design as well as those for the finished product were outstanding. CustomMade was great to work with and we already made a recommendation for the recreation of a friend's engagement ring.”

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Posted 1 month ago

“Communication is quick, informative and helpful in every way. I’ve never had a problem getting a response or getting a piece adjusted or reworked and they do immaculate work every time. Down to the last detail, CustomMade gets it done and done right! 11/10 company. I will be coming to CustomMade for all my jewelry needs!”

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Posted 1 month ago

“My fiancée and I couldn’t be more delighted with the ring created for our project. It’s even more beautiful than we dreamed, and our designer was so patient and kind working with us through every step of the process. I’m so glad I went with this service, no one else could have done better!”

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Posted 1 month ago

“Ring turned out even better than expected. Unique, simple and very elegant! The experience throughout was great, felt very supported and understood even when changing my mind often.”

CustomMade Jewelers 5 star review on 9th April 2026

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Posted 1 month ago

“My engagement ring for my Fiance turned out great! I was actually really impressed with how it turned out! Everyone that sees it compliments it. The ring is a more vintage style with flowery details on the band. Even communicating with Everyone was made really easy with reasonable waits. I'm actually considering buying a wedding band here for my fiancé. Definitely recommend. I'm not a person that normally comes back and give a review either.”

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Posted 1 month ago

“The experience of designing and producing my custom ring could not have been better with the CustomMade team, Johnathan was my liaison and was quick to make any requests I had despite the considerable time difference (ordered from Australia). When the piece arrived I was ecstatic to see all the minute details I was after brought to life. The process of going from sketches, to 3D renderings to choosing my own diamond really couldn't have led to a more tailored design.”

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Posted 1 month ago

“Working with custom made was a fantastic experience . Their team work quickly , professionally , and made the process extremely easy ! They were able to answer all of my questions and help put together exactly what I was looking for ! I would 100 percent recommend custom made to anyone looking into engagement rings !”

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Posted 1 month ago

“My experience was great! My project manager, Perris, was very patient, responsive and helped me create exactly what I wanted. I highly recommend using this company for custom jewelry, and I will definitely use them in the future.”

CustomMade Jewelers 5 star review on 7th April 2026

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Posted 1 month ago

“I ended up getting my CustomMade engagement ring made in a really good time frame and it was super easy to get the exact specifications that I wanted on the ring. They help you with pricing and all that as well and if your trying to impress that significant other with no ring that is the same I recommend coming to custommade and do what there name is get a ring custommade to what you want and what you like.”

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Posted 1 month ago

“was looking for a service to make custom necklace for myself, they were helpful the whole process as I was unfamiliar with jewerly or the manufacutring/materials. there was a slight error in the manufacturing but they caught it, and started over with maybe a single day's delay on shipping it out. not a complex design to the necklace but might try something more complex later.”

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Posted 1 month ago

“Amazing work done a real 1 to 1 from paper to reality. Super helpful throughout the design process. From small corrections to providing entirely different ring designs in case you haven't sold yourself on one. Very helpful regarding tighter budgets as well. Amazing detail in a ring + band for around the 2k range. Ring was a little thinner than expected from a lot of the close up pictures. Considering the lower budget, absolutely not a deal breaker.”

CustomMade Jewelers 5 star review on 6th April 2026

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Posted 1 month ago

“recently ordered a pair of custom cuff links as gifts for friends, and the entire experience exceeded expectations. The process was handled entirely through an online portal, which was intuitive and easy to navigate from start to finish. Communication was seamless throughout. Responses were consistently quick, clear, and accurate, which made the customization process feel smooth and stress-free. I always felt informed and up to date on the status of my order, which added a level of confidence you don’t always get with custom items. Overall, the experience was professional, efficient, and enjoyable. I would absolutely recommend this service to anyone looking for high-quality custom gifts with a reliable and responsive team behind it”

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Posted 1 month ago

“The team at CustomMade is very real, and very wonderful! The enthusiasm and professionalism they brought to the table was tremendous, and allowed me to really see the ring come to life even before it was finished and shipped to me. They are excited, deeply creative, engaging, accommodating, and make beautiful beautiful jewelry straight from the mind of their customers. 11/10⭐”

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Posted 1 month ago

“So easy to work with and the ring turned out exactly perfect!”

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Posted 1 month ago

“I had a ring custom made for my girlfriend and they absolutely nailed it. The design, detail, and overall quality were incredible. Family and friends keep complimenting the ring and asking where I got it from. They made the whole process easy and really brought the vision to life. I couldn’t be happier with how it turned out.”

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Posted 1 month ago

CustomMade Jewelers is rated 5.0 based on 4,531 reviews