CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,328 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,328 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 6th March 2026

1737

Anonymous

Anonymous // 01/01/2019

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“My overall experience was fantastic. I got my fiancé her engagement ring and wedding band from CustomMade with the help of Simra. The process was easy, informative, and smooth. Will absolutely use CustomMade again.”

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Posted 3 months ago

“Very responsive and got my exact vision”

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Posted 3 months ago

“My experience with the creators was brilliant, they were very responsive and honest when I was asking for certain things. They were also very quick to respond to my messages and questions.”

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Posted 3 months ago

“My experience with custommade was amazing! I was able to design the engagement ring for fiancé with the help of Ashley on staff and she did a wonderful job giving me ideas and information to create my finance’s dream ring. She absolutely loves it and I was more than satisfied with the outcome of the ring. I highly recommend anyone to partner with custommade to make your dream ring. No scams, no ripoffs, only clear and helpful!”

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Posted 3 months ago

“The entire process was so easy and they were really amazing to work with. Such a beautiful piece and the engraving on the back of the pendant was easy to read and looks amazing. My wife absolutely loves it. Thank you for all your help in making this very special piece for us.”

CustomMade Jewelers 5 star review on 27th November 2025

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Posted 3 months ago

“I am more than happy with my experience with Custom Made!! From my design plan, to the jewlery consultant to ask if they could make me a memorial ring in honor of my furbaby using her paw prints. To the design artist, who put my design into art. To the design lead, who put my design into a 3D model and making it become real! Then the final step with the production lead, making my design come to life! They were all very kind, empathetic and easy to work with. They kept in touch always, even though I live in the Pacific Northwest. They were open and honest from beginning to end about all aspects of the cost and designing of my memorial ring. Thank you all so much!”

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Posted 3 months ago

“This was such a wonderful experience! I had great customer service and process team throughout the process who were supportive, encouraging, excited with the plan, and very transparent with what to expect with each step and cost involved. They helped with recommendations in choosing the stones I wanted but ultimately the decision was mine with renderings to review and approve. The ring I imagined and wanted was the ring they developed and it was even more gorgeous than it looked in the photos! The whole process was pretty easy and the project timeline was accurate. 10/10 recommend making custom jewelry with Custom Made!!”

CustomMade Jewelers 5 star review on 26th November 2025

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Posted 3 months ago

“I loved the process of designing our ring with CustomMade it was so easy and creative! We really enjoyed the entire process and the team made it intimate and special. Thank you CustomMade for helping design such a special momento!”

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Posted 3 months ago

“Everyone I contacted was so helpful and had great ideas and overall made it a very easy and amazing experience and the ring turned out beautifully”

CustomMade Jewelers 5 star review on 23rd November 2025

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Posted 3 months ago

“CustomMade paired me with a project manager who was a delight to work with. I was kept up to date every step of the process, was given ample opportunities for input, and made the process both easy and fun. I love the how the final product (an engagement ring) turned out, and my fiancee loved it!”

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Posted 3 months ago

“The ring is so amazingly beautiful I couldn’t be happier and the experience of getting it done and made could not have been any easier or smoother”

CustomMade Jewelers 5 star review on 22nd November 2025

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Posted 3 months ago

“It was great!”

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Posted 3 months ago

“Great team, made a dream the reality. For the customer, not pushy. Educational and got the ring to me in plenty of time for the big day. Look and fit perfectly. I’ve received nothing but amazed compliments about it.”

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Posted 3 months ago

“I had a phenomenal experience with custom made. The ring that was created for me was even more stunning than I could have imagined. The custom made team was extremely patient, accommodating and quick to respond. I was so impressed to see all the ideas I had come to life.”

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Posted 3 months ago

“Took a while but the ring looks nice”

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Posted 3 months ago

“The employees helping my partner and I design our engagement rings were phenomenal! They were prompt, caring, and worked with us to accomodate for our budget while still keeping the designs with our original scope. The rings turned out perfectly!”

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Posted 3 months ago

“I have nothing but good things to say about CustomMade. I started my fiancés ring back in 2023. The 3D models looked amazing and I paid the 100$ deposit. I had some family problems that left me in not so good of a financial situation. I wasn’t able to put the half down for over 2 years. We were able to pick up right where I left off and got it made. It was an intricate design so I was a little worried but once I saw it in person it blew me away. They really nailed this ring. It looks exactly like the 3D model. The customer service is the best I’ve ever experienced as well. They worked with me on every change I wanted to make woth no questions asked. I would highly recommend anyone use CustomMade to have their ring made.”

CustomMade Jewelers 5 star review on 20th November 2025

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Posted 4 months ago

“Everyone on the team at CustomMade were super responsive and made the process of creating my ring a breeze. The piece came out beautifully and I highly recommend them if you’re looking for something 1 of 1.”

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Posted 4 months ago

“I started with no idea of what I wanted/needed and the whole team helped me get a good idea of what would work best and I was guided in the best way! Every step of the way I had someone giving me advice and checking with me if I was happy with how the project was going. It was great!”

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Posted 4 months ago

“Truly an outstanding experience! I will never get tired of sharing my journey with the whole team at Custommade and will always recommend them. The ring was perfect and the support all the way from the beginning was just amazing. Thank you so much for bringing my idea to reality, my fiancee loved it. And, of course, she said yes!”

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Posted 4 months ago

CustomMade Jewelers is rated 5.0 based on 4,328 reviews