There is nothing more to say other then WOW. After getting divorced I never thought I would find someone as amazing as the woman I found. She is the most caring and supportive woman ever. I wanted to get her something special and make sure it was truly from my heart. We started looking at local shops, and just couldn't find anything that she or I liked. I was scrolling through Facebook one night as we were facetiming and came across an add for CustomMade.com. After telling Jackie that I loved her and hanging up I got back on and decided to look around on their website. I liked everything that i saw and wanted to know more. I got an email back after a couple of days from them. With questions of what i was looking for we started designing a ring i never thought would be able to match what i see everyday in her eyes. Very kind and helpful right from the beginning. They walked me through every step of the way and sent pictures and descriptions of every step even sent drawings of the design to show a better view of it. From picking out the stone to how I wanted it to look they were more then 100% helpful. Even after making a few changes after the design was finished they redid the rendering and sent it to me to approve the changes. There was constant communication from every one I dealt with and they gave me nothing but quick responses and time to answer when needed. Over all my experience with everyone in the company has been amazing. Even reaching out after it was delivered to make sure it was exactly what I wanted. After receiving it and proposing, I have reached back out to thank everyone and to tell them all that I will be shouting their names if anyone asks where to go. Also that I will be back to get a band made because now she wants one after seeing how beautiful this one turned out and not wanting one to take away from the engagement ring they just made. I am more then satisficed with the ring and to see it in person does not do the pictures justice. It is absolutely stunning and looks so amazing on her finger I never want to see her take it off!! Overall the greatest thing i have ever done was reaching out and seeing what I could do. I would not change anything. Thanks CutomeMade for everything you definitely have a repeat customer!!!! So happy with the ring, and she couldn't be happier!! We both appreciate everything your company did to help us get exactly what we wanted!!