I had a custom ring made to memorialize my sister, who passed away suddenly. I knew I wanted something with her birthstone, my birthstone, a design that showed the bonded nature of our relationship, and an inscription that read "Sisters Eternal". From the first communication, your staff was sympathetic to my grief and passionate about helping me find the perfect design. I got hung up on a few details and staff was incredibly patient and put a lot of effort into helping me work through it. I had my ring on my finger inside of two months. It could not be more perfect. I wanted something simple and easy to wear. I wanted something that would last for as long as my love for her will - forever. I got all of that, plus it is stunning. It is an heirloom piece that will one day belong to my kids, grandkids, great grandkids, and beyond. It means a lot to me that future generations of our family will know of the great love that two sisters shared, even when they may not remember us directly. I absolutely will recommend CustomMade.com to anyone and everyone I know, and I hope to have more jewelry made in the future!