I had gone to a local jeweler that advertised custom jewelry but they were somewhat disorganized. Then I found CustomMade online and the experience was great. They consistently messaged me back very quickly about my project, and I could really feel the progress (vs. feeling like nothing was happening on it) through design, production, and finishing. I had a specific design idea in mind for some custom 10 year anniversary earrings for my wife and they got the design very close right away such that we only had to make a few tweaks. They turned out stunning, particularly the stones. The diamonds are extremely bright and the setting is very high quality. I think these will be something my wife wears her entire life. Thank you very much, I highly recommend CustomMade.