The team is amazing! They are communicative with you the entire way. They make different suggestions to you throughout the process of creating your piece and they even accept outside designs and are willing to adapt them into something that works. They are determined to create a piece you’ll love. Everyone is professional and stays in touch, while respecting any time you may need to think about the piece or come up with payment. I would definitely use them again for future custom made pieces and the prices are so worth the product. I am truly amazing and very grateful for my custom made piece as well as my experience throughout the entire process.