Custom made was great to work with they helped me with all the little details I wanted to get and even changed the plans many times for me it seemed like. The sketches were spot on to what I received in the mail. I didn't think that choosing the ring was going to be the easy part or that I was going to have such a big input on but now planning the time and place to give it to her has become the hard, not a complaint at all. I was surprised at the box the ring came with in the mail it is a nice wooden box that holds the ring, very sharp looking. Thank you to the whole team at Custom Made